Receptionist - #1657679

Receptionist

Location: London / Hybrid Working

(Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Salary: £26,250- £30,000 Depending on Experience (Full Time Equivalent)

£16,800 - £19,200 (Based on 24 Hours Per Week)

Please note that any same band and job family internal moves will not present any pay increase

Key Benefits

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• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
  
  

The Role

We are currently recruiting for a receptionist to enable the smooth running of the British Business Bank reception in the London office.

In this role you will ensure that the reception area and meeting rooms are effectively managed throughout the day and ensuring visitors to the British Business Bank receive a welcoming and personable service.

The job holder will also provide support to the Office Manager and the wider Facilities team.

The role will entail arranging refreshments and setting up meeting rooms. You will meet and greet all visitors and colleagues with a warm welcome and provide a seamless visitor experience offering refreshments and assistance where needed.

You will also monitor the daily meeting calendar and calendar inboxes throughout the day and ensure switchboard calls are answered in a timely manner and directed to the appropriate members of the business.

You will also assist colleagues with room bookings where needed and handle any incoming post and courier services.

You will also be responsible for creating and managing building access cards and all other access control duties.

To be considered for this role Must have worked in a front of house position or similar customer facing role you must have experience providing excellent customer service with a good understanding of Microsoft Office package. You will have the ability to manage multiple priorities and remain calm under pressure with strong written and verbal communication skills.

About British Business Bank

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The British Business Bank is an established and influential institution with a key mission of driving sustainable growth and prosperity throughout the United Kingdom. It plays a vital role in supporting access to finance for smaller businesses, facilitating their development and contributing to the transition towards a net zero economy.

Since its inception in 2014, the British Business Bank has functioned as a government-owned economic development bank, operating independently to fulfil its objectives. It collaborates with over 200 delivery partners, including high street, digital, specialist, and challenger banks, venture capital and private debt funds, as well as fintech platforms, to implement its programs effectively.

With offices in Sheffield and London, the British Business Bank currently employs approximately 550 individuals.

As an organisation that values flexibility, wellbeing and collaboration, the British Business Bank introduced a hybrid-working model in 2020. Our colleagues typically spend an average of 2 days per week working in our offices, striking a balance between the advantages of remote work and the benefits of in-person collaboration. The successful candidate for this role should be able to commute to our office (unless specified).

At the British Business Bank, we aim to represent the communities we serve, firmly believing that different perspectives make us stronger. We strongly encourage applications from individuals with varied experiences and backgrounds.

As a Disability Confident employer, we commit ourselves to having an inclusive, equitable and accessible recruitment process supporting applicants and employees, making reasonable adjustments whenever it is feasible.