Paid Social Manager - #1657872

Paid Social Manager Job Description

Havas Media Group

At Havas Media, we are passionate about helping our clients create Meaningful Brands by reimagining valuable experiences. Our smart thinking around enhancing consumer experiences means we deliver more measurable, meaningful moments between brands and people. We call this Mx (Meaningful Media Experiences); thinking about how we connect consumers to the right content in the right context.

We are based in London’s King’s Cross – one of 24 agencies which make up the Havas Village. As others attempt – and struggle – to integrate and simplify their offer, we continue to pioneer the UK’s only truly integrated model within our King’s Cross Village. We are the only UK Media Agency to share a single building with every other specialist business in our network, all under a single P&L - which means we can draw on broader expertise to create bespoke teams - while boasting a unique and unparalleled entertainment offering through our partnership with Vivendi.

We maximise collaboration and offer our clients a powerful combination of creative, content and media excellence, scale, agility and innovation. This means we can field our very best people and change our shape according to the needs of each client and brief we work with.

Our commitment to making a meaningful difference to our people.

At Havas, our mission is to make a meaningful difference to the brands, the businesses and the lives of the people we work with. This guiding purpose is central to everything we do at Havas as we strive to create a great place to work through an environment and culture that makes a meaningful difference to our people.

At Havas Media we strive to be “meaningfully daring”.

This is our guiding philosophy - it’s about taking more informed risks in the pursuit of more meaningful outcomes for our clients, boldly pursuing ingenuity at all times, and always measuring the impact of everything we do.

How we behave

• We positively disrupt
• We’re relentlessly curious
• We make sh*t happen
• We’re ourselves, we’re a team
  
  

This is our guiding philosophy - it’s about taking more informed risks in the pursuit of more meaningful outcomes for our clients, boldly pursuing ingenuity at all times, and always measuring the impact of everything we do.

About Paid Social

Our paid social media team consists of over 45 experts – a team of executives, managers, directors and business directors – led by a head of paid social.

We’re a highly motivated, energetic team with a passion for all things social. We like great ideas combined with smart planning and a relentless commitment to results. We’re constantly innovating for our clients, working with all the key platforms in the latest formats to reach audiences in interesting ways.

The Role

This is an exciting position within Paid Social for an Account Manager, working on a diverse range of clients.

You’ll be expected to manage key pieces of business, providing a superior service to our clients and delivering innovative communications planning solutions. You will apply your knowledge of paid social communications platforms to identify the most appropriate mediums and solutions to overcome the challenges clients are facing. Furthermore, you will be responsible in driving performance through an unrivalled understanding of social channels and how consumers use them.

Key Responsibilities

• Client account management and ability to communicate with and manage multiple stakeholders, providing first class service to our clients as well as delivering quality and innovative solutions.
• Support the Social Director and Business Director with the day-to-day running of client accounts as well as addressing strategic business challenges.
• Campaign/ project management and the ability to take ownership and delivery of client projects from brief to campaign report.
• Own the finance process and month end reconciliations process.
• Effective time management for all responsibilities from both internal and external stakeholders
• Knowledge of all tools available to support brand and performance
• Understanding campaign optimisation across brand and performance
• Understands the options and applications to improve performance. Adopt an outside the box thinking with an agile, proactive approach.
• Manage teams to ensure delivery to deadline and budget. Management of campaign pacing in delivering budget to forecast.
• Ensure that results are reported with accuracy and that actionable insights are shared for continuous campaign improvement.
• Confident and competent in presenting to large and small groups, reporting back on campaigns
• Develop and maintain strong relationships with key partners (e.g. Facebook, Twitter) to keep abreast of platform developments
• Ensure you are up to date with social trends
  
  

Team & People Management

• Leads by example, maintains a positive attitude, embracing opportunities, resolving issues collaboratively and swiftly, and making sure that the Social Directors are kept informed of any issues/concerns.
• Encourages independent working and demonstrates effective delegation skills whilst supporting and providing continuous coaching to junior team members.
• Takes ownership of personal and team skills development with full commitment and attendance to all training and development sessions.
• Identify any developmental training needs and communicate them accordingly. Supporting development of AEs and continuous knowledge sharing
• Act as an ambassador for the business, inspiring others and demonstrating our agency values.
• Monitor own workload in addition to any direct reports, ensuring a high-quality output collectively
  
  

Who We’re Looking For

• Someone with a passion for social media – using it, continuing to learn about it, innovating on it
• Proven knowledge of and expertise in creating social media plans, paid activation, optimisation and reporting
• Excellent attention to detail and accuracy
• Experience of client management and clear communication skills with a strong ability to present ideas with conviction and gravitas
• Experience with line management and assisting in individual development plans
• Self-starter with proactive, can-do attitude
• Ability to thrive in a fast paced, entrepreneurial environment
• Solutions focused
• Approachable