Groups & Events Planning Manager - #1694978

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

We are currently recruiting for an Events and Groups Planning Manager to join the Groups and Events team at The Londoner Hotel.

Overview

• This is an amazing opportunity for a talented individual to join our team.
• As a Groups and Events Planning Manager, you will be leading the event planning effort within a dynamic groups & events team at our flagship hotel in London.
• You will be required to adhere to the highest standards of customer care, to help plan and deliver outstanding events, while ensuring a smooth and effective communication with both client and internal operations teams. You may also be required to use relevant software and online planning tools. By understanding customer requirements and their brief, you will be required to convert to the maximum revenue potential of each event.
• Your success in the role will be determined also by your ability to multi-task, dealing with multiple parties often concurrently; to perform under pressure and to remain calm. You will need to ensure that the clients’ requirements are met and exceeded, pre-, during and after their event and in a timely follow up after the event.
• You will need to effectively deal with suppliers and contractors and to offer excellent interpersonal skills as the job constantly involves working with people.
  
  

About You

• Current Events Planning experience within a 4 or 5 Star hotel or events venue.
• Excellent communication and listening skills.
• Ability to provide efficient and reliable customer experience, sell in a consulting way, promoting relevant Edwardian Hotels London services.
• Ability to generate new revenue opportunities including repeat business, up-selling services, including but not limited to F&B and accommodation revenue
• Technical knowledge of hotel booking systems including Opera and Delphi and others, subject to business requirements
• Excellent time management skills and organisational awareness, org skills.
• Excellent understanding of corporate and social events market, dietary and nutritional requirements, food & beverage menu offerings, capacities and various events set-up options, allocation and room blocks management, creativity and attention to details.
• The role may often require working outside of normal office hours depending on the event requirements.
• You are a positive and a reliable individual, happy to work as part of a team and / or lead a team, you are self-motivated and organised professional, with passion for hospitality industry. You are career – oriented, driven by success and achievements, you have genuine interest in food, events, travel experiences, people and hospitality.
  
  

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development
  
  

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.