Contract Manager - Learning and Development - #1701173

Introduction

Discover a one-of-a-kind career. Our vision at Heathrow is to be an extraordinary airport, fit for the future. In the Finance team we know that generating income is critical to driving our business forward, but it’s also vital that we create positive passenger and customer experiences that make every journey better. You’ll help us to get the balance right so we can continue investing in our world-class environment.

There’s something so special about working at the world’s most iconic airport. Heathrow’s size, scale, and reputation for innovation translates to exciting opportunities for everyone. Finance here is about more than numbers. It’s about being influential, developing trusted relationships, and showing the world that we’re a responsible investment with a bright future; a place that embraces digital innovation and has a sustainable mindset. You’ll become part of a team that drives excellence across everything from insurance to investment, treasury to business partnering, as you collaborate widely to deliver projects that directly impact millions of passengers each year.

Job Description

Heathrow’s award-winning Procurement team are looking to further build its capability in Learning & Development sourcing and contract management and seeks a Contract Manager to support the Corporate Services agenda across Heathrow’s functional directorates, building great relationships and delivering ‘best-in-class’ procurement.

This is an exciting role, supporting a Learning & Development annual spend of at least £7m with partners and suppliers that are strategic to Heathrow’s success. You’ll work closely with colleagues delivering our Learning & Development strategy in line with Heathrow’s business priorities, identifying opportunities to deliver value to the business, creating robust sourcing strategies, and managing risk through your contracting and effective supplier relationship management.

Your role will involve

• Leading and influencing both strategic and tactical sourcing activities for the Learning & Development procurement category in high and low value procurements, aligning with the business and the broader business / market strategies.
• Constructively challenging business plans and strategy documents to ensure robustness of approach that maximises commercial opportunity and mitigates risk for this category.
• Engaging with the external market for procurement matters e.g. new commercial models, market shifts, new product offerings, innovation and trends; bring back best practices and lead initiatives to embed them within the operations.
• Supporting and in some cases leading processes for SRM, performance management, benefits and savings and continuous improvement targets whilst meeting all contract, regulatory and exit strategy requirements.
• Managing contract and supplier relationships to maximise commercial and contractual benefit.
  
  
  

These Skills Are Essential

• Experience in either Indirect or Professional services procurement
• Advanced partnering, influencing and negotiation skills to build strong relationships
• Experience in a variety of Procurement and Contracting models, using a range of reimbursement/pricing models
• Ability to manage multiple simultaneous projects requiring frequent communication, organisation, time management, and problem-solving skills.
• Highly customer focused and ability to understand the needs of the Heathrow business
  
  
  

About Us

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.