Sales Operation Analyst - #1705871

Sales Operations Analyst (Hybrid - London)

Location: London
Hours: Full-Time

Are you passionate about clean, efficient CRM systems and insightful sales data? Do you thrive on improving processes, delivering actionable insights, and helping commercial teams work smarter? If so, we’ve got the role for you.

At ClearCourse, we’re on a mission to build a brilliant software and payments business with exceptional people at its heart. As our Sales Operations Analyst, you'll be central to this journey—owning and optimising our sales systems, driving meaningful data reporting, and supporting our commercial teams with the tools and insights they need to succeed.
 

What You'll Be Doing:

• Own and enhance our CRM system (Pipedrive), maintaining data integrity, improving workflows, and managing system stability

• Partner with teams across Sales, Marketing, Operations, and Customer Success to deliver clear reporting and data-driven insights

• Bring sales performance data to life with visual dashboards, analytics, and executive-ready content

• Be the go-to expert for sales pipeline discipline—ensuring tools are used effectively and accurately reflect business performance

• Deliver regular reports, forecast models, and insights on key metrics like pipeline growth, conversion, win/loss rates, and quota attainment

• Support onboarding and training of new team members on CRM best practices and ClearAccept processes

• Take the lead on data mining, automation, integration improvements, and overall CRM optimisation

• Provide support to sales teams—from contracts and pricing to process improvements and renewal strategies

• Create content for monthly and quarterly board reporting, contributing to strategy and planning

• Use your knowledge of API integrations and data visualisation tools to streamline operations and boost productivity

What We're Looking For: 

• 2+ years' experience as a CRM Administrator or in a similar sales ops role

• Solid grasp of CRM platforms (Pipedrive experience is a big plus)

• Passion for structured data and a proactive approach to problem-solving

• Experience with API integrations, data migrations, and maintaining sales system performance

• Confident working with dashboards, analytics, and business stakeholders across multiple functions

• A team player with a continuous improvement mindset—always looking for a better way

Why Join Us?
 

At ClearCourse, you’ll join a growing collective of innovative software and payments businesses, united by a shared vision to create the best solutions for customers. Backed by private equity and growing fast, we’ve built a culture that celebrates collaboration, ownership, and progress.

• Be part of a 700-strong team working across the UK

• Work flexibly from home or our central London HQ

• Join a high-growth environment with career progression opportunities

• Help shape the future of ClearAccept, our integrated payments platform

Benefits

• Hybrid-working model with 25 days annual leave + your birthday off

• Volunteering days

• Life Assurance and Group Income Protection

• Private medical cover with cash plan

• Enhanced Company Pension

• Employee wellbeing perks such as Perkbox and Peppy

• Enhanced maternity, paternity and adoption pay

• Generous training budgets and reimbursement for professional memberships

About ClearCourse

ClearCourse is a rapidly growing technology group, bringing together market-leading software and payments businesses. Backed by private equity firm Aquiline, we’ve expanded significantly since 2018, acquiring businesses at a rapid pace. With 900+ employees across the UK, we’re committed to innovation, collaboration, and delivering exceptional tech solutions.

Ready to take ownership of sales systems that empower teams and deliver results?

Apply now to become our next Sales Operations Analyst and help shape the future of ClearCourse.