Critical Services Technician - #1711665

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Shift Technician to join the team in London. The Critical Services Shift Technician will be joining our dynamic team supporting a major refurbishment of our client's EMEA headquarters located in Canary Wharf. This is a unique opportunity to be part of a critical phase in the project, witnessing the commissioning process and contributing to the building's mobilization. They will play a vital role in the transformation of this landmark tower, which will become a state-of-the-art workplace designed for the future. This project emphasizes cutting-edge technology, sustainability, and the highest standards of environmental design, featuring flexible workspaces, collaboration zones, and dedicated wellness areas. Job Purpose: The Shift Technician needs to be a team player who carries out planned preventative maintenance and reactive works to building plant, equipment, and systems in accordance with agreed service levels and responds to site engineering emergencies, undertake small installation works, repairs to building fabric and handyman duties. Responding speedily to fault/breakdown requests and efficiently undertaking routine scheduled maintenance of plant and/or equipment is of paramount importance. Role Responsibilities:

• Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements
• Respond to Building Management System alarms and effect emergency repairs as needed
• Issue and ensure appropriate controls within the Permit to Work systems
• Ensure that Evaporative Cooling Systems and domestic water systems are maintained to comply with the requirements of the L8 standard
• Ensure that suitable spares are available to carry out maintenance of the above plant
• Ensure that comprehensive maintenance records are kept in the form of electronic recording on REALM.
• Ensure that Method Statements and Risk Assessments (including Dynamics Risk assessments) are prepared for all tasks carried out to ensure safe working practices
• Ensure that engineering subcontractors are appropriately supervised and comply with contractual commitments and site operating processes
• To develop a good working relationship with all members of CBRE services staff and clients' staff
• Ensure the provision of a safe & healthy working environment and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required
• Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times
• Ensure that professional and technical skills are maintained through a commitment to personal development and life-long-learning
• Carry out routine planned preventative maintenance tasks as required within across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system's work orders
• Building walk-rounds, taking meter readings from UPS, PDU's and utilities
• Investigate faults, identify causes and effect remedies
• Prepare accurate / timely reports as required
• Ensure corrective / repair works are carried out in accordance with current regulations
• Assist when and where required with installation works
• Participate in emergency call out roster providing cover for team member absences, as required
• Develop a comprehensive understanding of the portfolio buildings their layouts, functions and complexities
• Establish and develop trusting relationships with Facilities Managers, Client staff and representatives
• Endorse day to day and future compliance to safe working practices, quality standards conformity and best practice methods
• Volunteer ideas / initiatives that contribute to the service levels and delivery
• 12 hour rotating shift
• Awareness of Change processes and Critical works being undertaken on the premises.
• Ensure that correct PPE is being worn and utilised at all times.
• Completion of Risk Assessments as required.

Role Requirements: Skills:

• Self-motivated, with a high level of personal integrity
• Able to work well both in a team and alone
• Organised, able to prioritise and deliver within high-pressure environments
• Courteous and presentable as the role is both front and back of house, with exposure to the client at all levels
• Able to ascend and descend vertical access equipment
• Strong PC skills, MS Office
• Self-motivated and resourceful
• Good administrative skills
• Self-motivated, with a high level of personal integrity
• Able to work well both in a team and alone
• Organised, able to prioritise and deliver within high-pressure environments
• Courteous and presentable as the role is both front and back of house, with exposure to the client at all levels
• Able to ascend and descend vertical access equipment
• Strong PC skills, MS Office
• Self-motivated and resourceful
• Good administrative skills
• Well organised and good prioritisation and planning skills
• Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
• Service orientated attitude combined with innovative thinking
• Self-motivated and professional manner
• Good communication skills

Knowledge:

• Knowledge of Critical cooling systems and SLA's / KPI's within a critical environment
• Knowledge of basic Air Conditioning and humidity control
• Practical knowledge of H&S requirements inc RA's, Lock out Tag out, Permits to work.

Experience: Essential-

• City & Guilds Electrical Competency Parts 1 & 2 or equivalent
• Good building services knowledge
• Critical Environment Experience
• Good Customer relationship skills
• Working knowledge of "Permit to work" systems
• Understand and interpret technical drawings / processes
• Experience of CMMS and BMS systems
• Demonstrable experience in a similar role within a similar organisation
• Sound understanding and experience of meeting health and safety obligations regarding maintenance activities

About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA