Customer Care Coordinator - #1719965
Ozone Coffee
Date: 8 hours ago
City: London
Contract type: Full time
Work schedule: Full day

JOIN THE ULTIMATE COFFEE HOSTS
At Ozone, our purpose is to lead enduring change in the way coffee is valued, grown, produced, and enjoyed, sustainably for the future. We supply coffee to businesses across the world. Responsibly sourced and roasted to order.
We offer a full suite of support – dedicated customer service, coffee training, espresso machine installation and maintenance, equipment leasing, and hospitality know how. We love nothing more than partnering with people who are committed to delivering exceptional coffee to their customers.
Hospitality is our DNA. We are the Ultimate Coffee Hosts.
THE OPPORTUNITY
We are looking for a driven, eager and organised coffee professional who is looking for the next step in their career to join our UK Wholesale team.
You will be excited about picking up the phone, conversing with business owners, and delivering exceptional and consistent customer service for our wholesale customers.
Whether it be an emergency call out, a new business lead or a customer tracking their coffee delivery, you'll be proactive and organised in making sure our wholesale customers feel supported and can trust Ozone Coffee.
You'll be fully supported by the Customer Care Manager and UK Sales Manager, but you will be equally self-motivated and great at self-management.
WHAT’S IN IT FOR YOU?
// BE PART OF AN EVOLVING COFFEE JOURNEY
Every person at Ozone plays a defining role in enhancing the coffee world for everyone.
// MEET LIKE MINDED PEOPLE
Our people are the beating heart of our culture. Driven yet humble – nobody is too big to do the small stuff.
// BELONG AND THRIVE
We pride ourselves in creating a growth environment, without the politics and layers of hierarchy.
// WORK FOR A BRAND THAT DOES GOOD
We want to make our employees proud. Through the relationships we build and the progressive actions we take – Our B-Corp status is just the start.
Ozone offers a competitive wage, casual work environment, a diverse and inclusive culture, with a supportive atmosphere for professional development.
If you want to experience true hospitality as a person within it.
JOIN THE ULTIMATE COFFEE HOSTS
About You
Previous hospitality and specialty coffee experience is strongly desired. Coffee Technical Knowledge or an understanding of different coffee machinery is a plus.
Full details of the role are available on application
At Ozone, our purpose is to lead enduring change in the way coffee is valued, grown, produced, and enjoyed, sustainably for the future. We supply coffee to businesses across the world. Responsibly sourced and roasted to order.
We offer a full suite of support – dedicated customer service, coffee training, espresso machine installation and maintenance, equipment leasing, and hospitality know how. We love nothing more than partnering with people who are committed to delivering exceptional coffee to their customers.
Hospitality is our DNA. We are the Ultimate Coffee Hosts.
THE OPPORTUNITY
We are looking for a driven, eager and organised coffee professional who is looking for the next step in their career to join our UK Wholesale team.
You will be excited about picking up the phone, conversing with business owners, and delivering exceptional and consistent customer service for our wholesale customers.
Whether it be an emergency call out, a new business lead or a customer tracking their coffee delivery, you'll be proactive and organised in making sure our wholesale customers feel supported and can trust Ozone Coffee.
You'll be fully supported by the Customer Care Manager and UK Sales Manager, but you will be equally self-motivated and great at self-management.
WHAT’S IN IT FOR YOU?
- Free Coffee (obviously)
- Half Price restaurant and Café discount
- Competitive Wage
- Free Gym Membership*
- Cycle to Work Scheme*
- 6 weeks fully paid parental leave, for both Ozone employed parents
- Flexible Working Opportunities*
// BE PART OF AN EVOLVING COFFEE JOURNEY
Every person at Ozone plays a defining role in enhancing the coffee world for everyone.
// MEET LIKE MINDED PEOPLE
Our people are the beating heart of our culture. Driven yet humble – nobody is too big to do the small stuff.
// BELONG AND THRIVE
We pride ourselves in creating a growth environment, without the politics and layers of hierarchy.
// WORK FOR A BRAND THAT DOES GOOD
We want to make our employees proud. Through the relationships we build and the progressive actions we take – Our B-Corp status is just the start.
Ozone offers a competitive wage, casual work environment, a diverse and inclusive culture, with a supportive atmosphere for professional development.
If you want to experience true hospitality as a person within it.
JOIN THE ULTIMATE COFFEE HOSTS
About You
Previous hospitality and specialty coffee experience is strongly desired. Coffee Technical Knowledge or an understanding of different coffee machinery is a plus.
Full details of the role are available on application
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