Account Director- Client Services - #1724686

Project Director

The Project Director works closely with the Partner team as a leader and connector in the business to nurture and grow client relationships at Prophet. This role involves day-to-day brand leadership, creative project direction, and delivery oversight. It requires a balance of strategic thinking and hands-on execution to drive successful outcomes.

Your Day to Day

Client Relationship Management and Development

• Partner with the Partner team to provide strategic direction and guidance.
• Lead and manage day-to-day client relationships as a strong representative of Prophet.
• Act as a trusted advisor to clients, identifying opportunities to expand Prophet’s services.
  
  

Project Management and Delivery

• Oversee daily execution against workstream scope and objectives.
• Act as a bridge between strategy and specialists to ensure alignment with client goals.
• Keep Partner teams informed of workstream developments, escalating issues when necessary.
• Manage timelines, deliverables, and production processes.
• Build and maintain relationships with external vendors.
• Ensure quality control in all client deliverables and interactions.
  
  

New Business Development

• Proactively identify and develop client growth opportunities.
• Confidently lead and contribute to RFPs across Prophet’s service offerings.
• Support Partner teams in shaping new business approaches for brand creation, culture, digital, campaign, and activation initiatives.
  
  

Commercial Responsibilities

• Serve as a quarterback on pursuits and projects.
• Partner with the finance team to oversee financial project management.
• Monitor and adjust resource allocation to maximize efficiency.
• Manage invoicing across clients and vendors.
• Team Leadership
• Lead project teams with confidence and clarity.
• Conduct project reviews and ensure clarity of team roles throughout engagements.
• Navigate challenging conversations and conflict resolution with professionalism.
  
  

What You Bring Qualifications & Experience

• Bachelor's degree and relevant professional qualifications preferred.
• Extensive experience in brand transformation, including brand creation, culture, and campaign strategy—ideally within a leading brand consultancy or advertising agency.
• Strong knowledge of brand transformation strategy, with the ability to contribute effectively.
• Expertise in creative methodologies, UX/UI design, information design, and corporate branding.
• Proven project management and client relationship management skills.
• A strategic thinker with a passion for brand, marketing, and design strategy.
• Excellent verbal and written communication skills, with the ability to influence and collaborate effectively.
  
  

Key Characteristics & Working Style

• A confident and supportive team leader who fosters collaboration.
• Resilient and adaptable in fast-paced environments.
• Proactive and solutions-focused, with a practical approach to challenges.
• Thoughtful and detail-oriented, with a strong sense of empathy.
  
  

This is a unique opportunity to play a pivotal role in Prophet’s growth. If you have expertise in brand transformation and project leadership, we’d love to hear from you.

Prophet is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment, promotion, and evaluation decisions are based on qualifications, merit and business need.