Accounts Receivable Administrator (12month FTC) - #1735524

Department: Accounts

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Company: Canary Wharf Limited

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Reporting to: Accounts Receivable & Billing Manager

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Job Summary

As an Accounts Receivable Administrator in the real estate sector, you will be responsible for accurately tracking and recording all incoming payments, following up on unpaid invoices to maintain up-to-date customer accounts (including managing balances passed to external lawyers), participating in credit control meetings, and providing support to other team members as needed.

Salary: £30-32k

4 days in office / 1 WFH

12 month FTC to start June/July 25

Main Responsibilities

• Cash Allocation: Accurately and efficiently allocate all tenant receipts. Collaborate with the Working Capital (WCA) team to review any unallocated cash.
• Group Inbox: Serve as the primary point of contact for inquiries and disputes. Escalate queries to relevant teams as needed.
• Month-End Process: Assist with the month-end process to ensure the receivables ledger is ready for WCA to close including resolving suspense items and unallocated cash.
• Tenant Billing: Oversee and raise tenant charges and credits as required, ensuring all relevant charge and tax codes are correct, acting as a communication point for queries.
• Collect and enter tenant sales and overage data into Yardi, generate quarterly Retail Turnover Invoices, and assist in reconciling previous years' overage data to address any discrepancies.
• Learning and Development: Support the AR commitment to cross-training, upskilling, and reskilling the team. Provide and receive training in other elements of the AR department, including reporting, credit control, and enforcement.
  
  

Overall, as an AR Administrator in real estate, your role is crucial in safeguarding the organization’s financial health. You help mitigate credit risks, optimize cash flow, and maintain positive relationships with tenants, clients, and stakeholders. Through effective credit management practices, you contribute to the overall success and sustainability of the business.

PERSON SPECIFICATION

• Must be numerate, computer literate and possess good communication skills.
• Excel experience within a Windows environment
• Must have ability to work under pressure, use their initiative and have a flexible yet ordered approach to their work.
• Confident, assertive and strong attention to detail.
• Experience of working in a high volume and target driven environment.
  
  

Health Safety And Welfare Responsibilities

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

Environmental, Social & Governance (esg) Responsibilities

Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.

Quality Management Responsibilities

In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.

Company Values

Commit to Excellence

• Act with integrity and deliver high performance
• Put our customers at the heart of what we do
• Resolve issues by providing high quality solutions
  
  

Foster Collaboration

• Find opportunities to collaborate with others across the business to achieve shared goals
• Encourage inclusive networks and treat others with respect and fairness
• Use knowledge to work effectively with suppliers / contractors to meet shared goals
  
  

Encourage Engagement

• Confident in making decisions appropriate to the role
• Learn from mistakes and listen to constructive feedback to improve performance
• Prioritise safety and actively support community, wellbeing and sustainability programmes
  
  

Take Ownership

• Take pride in delivering high quality service which exceeds expectations
• Committed to opportunities for self-development
• Take responsibility for my own performance and look for ways to improve
  
  

Embrace Innovation

• Embrace change and innovation
• Proactively suggest ways to improve our business and encourage others to share ideas
• See new challenges as opportunities to deliver effective change
  
  

What We Offer

Diversity and Inclusion

We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working

As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.

Learning and Development

At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits

We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.

Early applications are encouraged as we reserve the right to appoint at any point.