Business Support Officer - #1736704

One of my local government clients are currently recruiting an experienced Business Support Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.

Hybrid working role were, however, you will be required to attend the office 2/3 times a week.

Overview:

To provide both an administrative and financial frontline service within the specific areas of the Environmental Health & Trading Standards Business Unit, by managing databases, undertaking a range of tasks in relation to the efficient and effective operation of the finance functions, and providing statistical reports. All in accordance with agreed procedures and national guidelines and codes of practice.

Duties:

• To possess a knowledge of one or more of the core functions within the environmental & trading standards service.
• Identifying developments in best practice, legislative and other changes in relation to community safety and related disciplines.
• To be responsible for producing information for reports on performance and quality. Taking appropriate remedial action where needed, to ensure that changing priorities and circumstances are managed, targets and standards met and value and performance optimised.
• Write reports, standard and non-standard correspondence as necessary.
• Log, co-ordinate, and manage responses to members, MP’s and chief executive’s enquiries along with freedom of information requests within given timeframes.
• Liaise with the call centre in connection with service complaints and /or enquiries. Carry out investigations ensuring they are fully researched and any necessary action taken.
• Assist in the allocation of service requests (as directed) to officers on duty in a timely and efficient way according to reaction time targets.
• To undertake a range of tasks in relation to the efficient and effective operation of the finance functions in the division in accordance with agreed procedures and guidelines.
• To collate information on behalf of the team ensuring it is accurate and timely in its delivery.

If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd.