Service Manager - #1737355

About The Company

At Salutem Care and Education, we are dedicated to ensuring that the individuals who use our services receive exceptional, empowering support from a team of highly trained and engaged staff in environments that are homely and comfortable. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes.

Supportive: We promote opportunities for everyone to reach their full potential.

Ambitious: We strive to provide the best possible outcomes for those who use our services.

Loyal: We put the people we support and our staff at the center of everything we do, delivering on our promises and ensuring our services meet the needs of all stakeholders.

Unique: We offer diverse, innovative services without compromising on quality.

Transparent: We foster a culture of openness, honesty, and mutual respect, continuously learning from our experiences and striving to set the highest standards.

Engaging: We work in partnership with the people we support, our staff, and all stakeholders.

Meaningful: We encourage everyone to lead a meaningful life by being aspirational and offering opportunities.

Why Choose Us?

Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.

Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.

Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.

Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Still not Convinced?

Top Employer Recognition: Salutem Care and Education is proud to be acknowledged by the Top Employers Institute as one of the UK's top employers.

Disability Confident Commitment: We actively create an inclusive workplace for disabled individuals. Our commitment goes beyond compliance, fostering an environment where everyone’s unique talents thrive.

Top 50 Inspiring Workplace: Honoured for our commitment to a PeopleFirst culture, integrating culture, purpose, leadership, wellbeing, inclusion, employee voice, and experience.

About You

About The Role

Job Scope

The role of the Service Manager has the overall operational responsibility of the service or services ensuring the smooth running and the allocation and management of staff. You will be responsible for the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders and/or Senior Support Workers.

At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be a part of a community that truly appreciates the richness of age diversity

You Will Be Responsible For

• To monitor and support the delivery of person centred services to all people using our service within your defined area.
• To ensure effective financial administration of the services delivered, through the effective deployment of staff and budgets
• The overall operation of the services ensuring the smooth running and the allocation and management of staff
• The delivery of excellent operational services, regularly supervising the Team Leaders
• Ensuring the effective and efficient provision of support to the people using the services
• You will need to be able to demonstrate excellent administrative skills and be able to organise and priorities your workload whilst being financially astute
• You will need to be experienced in social care management and CQC Framework and will possess excellent knowledge of Health & Social Services and applicable regulations/legislation.
• You will have experience of motivating and enabling a staff team to achieve good outcomes in partnership with the people we support, and with an emphasis on role modelling best practice in a care environment
• You will have a proven track record of improving and developing services for people with disabilities.
• Above all, you should be as approachable, as reliable and as dedicated as we are, and you’ll be poised to hit the ground ‘sprinting’
  
  

Professional Qualifications

You will join us with a QCF Level 5 Adult Management Diploma, or equivalent qualification, or be eligible to complete the Level 5 Diploma

Employee Benefits

• Competitive rates of pay
• Training/Qualification Opportunities
• Internal progression opportunities
• Induction
• Employee Support Helpline - You will have access to a private and confidential employee support helpline, covering a wide range of topics including financial advice, health and well-being and more. This is all available 24 hours a day 7 days a week.
• We’re keen to reward our managers when they get things right because doing well is important to us.
  
  

Our Management Bonus Scheme takes into consideration a range of KPIs from inspections, audits, staffing, finances, training, annual leave, sickness and more. Meeting targets in all these areas will result in a performance bonus. The better you do the bigger your bonus! Another great reason to work with us as we commit to rewarding your success!