Assistant Manager - Westfield - #1740834

About Us

Starting from a small kiosk in Westfield London back in 2018, we always TAKE PRIDE in offering our customers the best, whether it's the quality of our food or the care we put into everything we do. We COMMUNICATE openly and honestly with everyone who walks in, making sushi rolls fresh to order in a friendly, affordable, grab-and-go style. And we don't do it alone! We THRIVE TOGETHER by learning, growing, and succeeding as a team, everyday. We take customer feedback seriously and believe in the power of small, meaningful changes to get 1% BETTER one day at the time.

Our mission? To serve fulfilling food that makes everyone happy. Just the way you like it.

What We Are Looking For

Do you thrive in a fast-paced, energetic environment? Are you passionate about leading a team and delivering an outstanding customer service? If so, we want YOU to be part of our growing team!

What's In For You

• Competitive Salary
• Monthly Achievable Bonus Scheme
• Free Gym membership
• Health Care Support
• Extra holidays on top of the usual 28 days (Based on length of service)
• Paid Sabbatical month after 5 years of service
• Social company events
• Wagestream (withdraw up to half your salary at any point during the month)
• Free Meal when on shift and up to 70% discount when not on shift
• Career progression
  
  

YOUR TALENTS

• Outstanding communication skills
• Approachable, understanding and patient
• Great time-keeping and very good organizational skills
• Positive "CAN DO" attitude who lives the values
• Strong customer facing skills
• Strong problem-solving mind
• Capable of prioritising task
  
  

JOB RESPONSIBILITIES

• Lead and motivate the team to deliver outstanding service and food quality.
• Oversee daily operations, ensuring everything runs smoothly during your shifts.
• Deliver exceptional customer service, ensuring customer satisfaction.
• Assist with training, scheduling, and managing staff performance.
• Communicate clearly and confidently with customers and team members.
• Oversee the day-to-day management of the store, ensuring smooth operation.
• Ensure all food safety & health and safety standards are met.
• Maintain and improve store standards to meet company expectation.
• Help implement new ideas and strategies to improve the customer experience and operations
  
  

REQUIREMENT

• Experience as an Assistant Manager or Supervisor role within the sector.
• Minimum of 1 year or more of experience in QSR (Quick Service Restaurant) or similar type of business within the hospitality industry.
• Leadership skills with the ability to inspire and motivate a team.
• Strong organisational and time management skills.
• Ability to thrive under pressure and think on your feet
• A passion for food, service, and creating a positive work environment