Strategy Analyst - iwoca - #1743401

Strategy Analyst - Fraud Team

Hybrid in London, UK

The Company

Imagine a world where every small business has the power to thrive. That's the world we're building at iwoca. Small businesses aren't just statistics - they're the heartbeat of our communities, the character of our high streets, and the engine of our economy. Since 2012, we've revolutionised how these businesses access finance, turning what was once a lengthy, frustrating process into something remarkable: funding that's fast, flexible, and actually works for modern businesses. Our impact speaks for itself: we've provided billions in funding to over 150,000 businesses across Europe, making us one of the continent's leading fintech innovators. But we're just getting started. Our mission? To empower one million businesses with the financial tools they deserve. We combine cutting-edge technology and data science with genuine human understanding to make finance feel less like a barrier and more like a superpower. Whether it's managing cash flow or seizing unexpected opportunities, we ensure businesses get the funds they need - often within minutes.

The team

The Fraud team owns iwoca's fraud strategy, analytics and tech systems. The team optimises iwoca's fraud decisioning, balancing robust fraud detection and prevention, with exceptional customer experience and strong conversion rates. The team is newly-formed and growing, currently consisting of a principal full-stack engineer and a Team Lead.

The role

The Strategy Analyst role combines strategic and analytical thinking. The successful candidate will conceive, manage and deliver projects that use data to identify changes to iwoca's fraud strategy to balance fraud detection with customer conversion. The role requires good collaboration, working closely with our engineers and Team Lead, as well as other teams within iwoca such as Operations, Product, Credit Risk and Compliance.

The Responsibilities

Analysis and insights

• Implement robust monitoring to provide visibility into the effectiveness of current fraud checks, covering key metrics like detection rates, false positive rates, investigation times.
• Analyse data to understand the impact of fraud prevention measures on risk reduction and customer conversion rates.
• Translate analysis findings into clear, actionable insights and recommendations for the team.
  
  
  

Fraud strategy optimisation

• Design, test and implement new fraud detection rules and processes, to improve fraud prevention while minimising operational overhead.
• Evaluate and recommend new fraud detection tools, technologies and data sources to enhance iwoca's decisioning.
• Keep up to date with the latest industry trends, for example by engaging with industry forums to learn about the most recent cases and practices.
  
  
  

Collaboration and influence

• Work closely with our engineers to ensure the seamless execution of technical solutions and changes.
• Communicate findings and recommendations to stakeholders across the business (e.g. in Product, Operations) to get buy-in and enable decision making.
• Support the Team Lead in coordinating the incident response, ensuring decisive and effective action.
  
  
  

The requirements

Essential:

• Commercial experience in a strategy role within finance, tech, product, and/or consultancy.
• Analytical background, demonstrated through academic qualifications (such as a strong STEM degree) and/or through professional experience.
• Critical thinking and problem-solving skills, with the ability to challenge and recommend innovative solutions.
  
  
  

Bonus:

• Experience in fraud strategy and/or risk management
• Experience working with tech and data science teams.
  
  
  

The salary

We expect to pay from £60,000 - £80,000 for this role. But, we're open-minded, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.

The culture

At iwoca, we prioritise a culture of learning, growth, and support, and invest in the professional development of our team members. We value thought and skill diversity, and encourage you to explore new areas of interest to help us innovate and improve our products and services.

The offices

We put a lot of effort into making iwoca a great place to work:

• Offices in London, Leeds, Frankfurt, and Berlin with plenty of drinks and snacks.
• Events and clubs, like bingo, comedy nights, yoga classes, football, etc.
  
  
  

The benefits

• Flexible working.
• Medical insurance from Vitality, including discounted gym membership.
• A private GP service (separate from Vitality) for you, your partner, and your dependents.
• 25 days' holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
• A one-month, fully paid sabbatical after four years.
• Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.
• 3% pension contributions on total earnings.
• An employee equity incentive scheme.
• Generous parental leave and a nursery tax benefit scheme to help you save money.
• Electric car scheme and cycle to work scheme.
• Two company retreats a year, we've been to France, Italy, Spain, and further afield.
  
  
  

And to make sure we all keep learning, we offer:

• A learning and development budget for everyone.
• Company-wide talks with internal and external speakers.
• Access to learning platforms like Treehouse.