PRODUCT OWNER - NORTHAMPTON - #1746670

Job Title: Product Owner/Manager (Payments & Transfers)

Location: Northampton

Type of role: Permanent

Hybrid work

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Overview:

This role holder is accountable for the end-to-end product management of Payments & Transfers capabilities and features. The Payments & Transfers team designs, builds and manages global browser, mobile and staff channels capabilities enabling our customer to manage their payments domestically and internationally, all over the world.

Your Role

• Be passionate about customers, both internal and external. You'll enjoy connecting with them, to understand their needs and working with them to design the best customer experiences.
• You'll lead on market and customer discovery efforts, to understand customer needs to drive the long-term vision for your product, using a range of research points to understand needs and opportunities.
• You'll ensure the global product journey is aligned to the commercial needs of the market, and adequate flexibility-control is left with site for BAU campaign operations, while also ensuring scalability of the product for a multi-market delivery
• Act as product owner for one or more product features, designing and driving delivery for customer experiences that are intuitive and scalable across the globe. Leading for your product, and across the wider product owner teams(s), quarterly reviews of the vision, strategy and roadmap.
• You will deliver against a product roadmap and vision to meet and exceed customer and business outcomes. You will collaborate with the cross functional team and with your stakeholders to successfully deliver on the portfolio/product vision, understanding the importance of a minimum viable product, whilst not losing sight of opportunities for journey and delivery optimization as the product scales.
• You'll take an ""idea"" through discovery, design & development to ""Done"" through collaboration with Payments & Transfers Product & Proposition product owners & the across the wider team to shape the end-to-end product experience.
• Use product management best practices to enable your product area to meet its OKRs (objectives and key results)
• Have a focus on customer personalization and engagement, identifying and owning initiatives to personalize the experiences for your products, to drive deeper engagement and commercialization
• Build strong partnerships with Markets, Transformation and Technology teams to deliver at pace and create an environment here teams thrive, working closely with cross-functional teams to ensure that all the right resources are aligned to ensure success, and everyone understands the priorities and end state vision of your product.
• Be a key member within the multi-disciplined Payments & Transfers team (Product Manager, Analysts, Design & UX Writers); exhibiting product management best practices and going the extra mile to delight our customer with amazing journeys.
  
  

Your Profile

• Working with in marker teams and global teams, you will define and create product capabilities that delight customers and satisfy a complex compliance and regulatory agenda.
• We're looking for a high Caliber, enthusiastic & customer focused product owner, who has experience delivering great products and experiences across multiple channels, for retail products.
• You will be part of and key to orchestrating the activities of cross functional teams (composed of analysts, designers, UX writers, scrum teams) across different locations operating in a lean agile product development environment
  
  

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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