Supervisor / Team Leader - #1748195

Job Overview

We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you.

Responsibilities

• Supervise and lead a team of employees, providing guidance and support
• Ensure smooth operations and excellent customer service
• Train new employees on company policies, procedures, and standards
• Monitor employee performance and provide feedback for improvement
• Handle customer inquiries, complaints, and resolve any issues that may arise
• Maintain cleanliness and organization of the establishment
• Collaborate with management to develop strategies for improving efficiency and profitability
• Assist with inventory management and ordering supplies as needed
  
  

Qualifications

• Previous experience in a supervisory role within the hospitality industry is preferred
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Knowledge of culinary techniques and food safety regulations is a plus
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficient in computer systems/software used in the industry
• Flexible schedule, including evenings, weekends, and holidays
  
  

Skills

• Helpfulness: Willingness to assist both customers and employees whenever needed.
• Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests.
• Leadership: Ability to lead by example, motivate others, and make informed decisions.
• Team Management: Experience managing a team of employees, including scheduling, training, and performance management.
• Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures.
• Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations.
• Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable.
• Bartending: Knowledge of bartending techniques and ability to oversee bar operations.