Front of House - #1752932

A luxury spa based in the heart of London are looking for an exceptional Front of House professional. They are seeking a full time, hardworking and approachable person. If you are energetic, motivated, looking to learn more and grow in the industry you will go very far. The ideal candidate has a warm personality, team-oriented, organised with a focus on attention to detail, and impeccable customer service. If you would like to be part of a dynamic team, treating clients with the highest level of care and service, this is the job for you!

Requirements:

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Minimum 2 years’ experience in beauty/spa industry.
• Excellent organisational skills with a great attention to detail.
• Strong multitasking and time-management skills, with the ability to prioritise tasks.

Responsibilities include:

• Meet and greet clients.
• Booking appointments.
• Ensuring a high standard of hygiene throughout the spa.
• Coordinating and managing the diary.
• Ensure all the client’s needs are met while visiting the spa to deliver 5-star customer service.
• Record keeping for client’s database.
• Ad hoc receptionist and administrative tasks.
• Cashiering and sale of products.