Control Room Supervisor - #1759999
Vigilant Security
Date: 1 day ago
City: London
Contract type: Full time
Work schedule: Full day
Job Purpose
We are seeking a professional control room supervisor to join our expanding team within a newly built prestigious development in central London. The successful candidate (SIA DS/SG & SIA CCTV licensed) will be responsible for maintaining the day-to-day security requirements, maintaining a corporate image and high standards of professionalism. This is a full-time role, working 4 on 4 off days and nights shift (07.00 - 19.00hrs/1900-0700hrs). We offer a competitive rate of pay and you will be entitled to 19.6 days holiday per annum. We offer a competitive rate of pay of £14.87 per hour.
Key Responsibilities
To monitor the CCTV, fire, and security systems, ensuring that all security processes are adhered to
Supervise and oversee the shift team and provide full support to the Site Security Manager
Ensure all staff on the shift are fully trained with all site procedures/relevant systems
Ensure shift handovers are reviewed and completed to a high standard by all staff
Ensure your team are fully aware and conversant with the day's activities
To ensure that all incidents are managed and responded to
Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day
Ability to work using your own initiative and manage team members where required
Ensuring that the Estate remains safe and secure at all times
Ensure building/access pass requests are actioned promptly
Ensure that all incidents are reported and responded to correctly
Be seen as a visible customer focused professional greeting and engaging with visitors
Provide a consistent professional service at all times
Communicate visitor/client arrivals to the relevant person promptly
Key and asset Management via MyTag. Previous working experience with MyTag, or similar, would-be beneficial
Maintain a high security awareness at all times
Undertake patrols and inspections in accordance with management instructions when required
Proficient use of relevant communications equipment will require candidate to have good communication skills
Ensuring all H&S policies are adhered to
Ensure all tasks and assignments are carried out to a high standard
Must have a full understanding of the cross functions covered by each division- i.e., front of house, loading bay, control room incident management and response
Ensuring that no un-authorised persons are permitted in prohibited areas
Issue visitor passes using agreed processes and procedures
Ensure thorough incident reports are completed and these are submitted within the agreed timeframe
Work alongside other service providers to achieve shared client goals through a 'one-team approach'
Strategic planning of the security function
Ensure compliance with SLA requirements, minimizing risks to all associates in the client's business
Responsible for rota creation, ensuring extra cover requests are booked and full manning levels maintained
Must have an awareness of electronic solutions such as CCTV & access control, key holding, post room and general business support.
Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures
Ensure all staff uniforms are of a high standard with a clean-cut presentation at all times
Essential Candidate Specification:
Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player
Smart and confident.
Previous experience in a Supervisor/Management role
Have an ability to deliver succinct and clear verbal and written reports where necessary
Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
Excellent interpersonal skills and the ability to interact with people at all levels
Immaculate presentation
Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
Maintain and practice a high degree of confidentiality at all times
Computer literate and good communication skills, both written and verbal
Able to be vetted back 5 years or since leaving compulsory education
Provide support to the wider when required
Current SIA SG or DS license
CCTV Licence
We are seeking a professional control room supervisor to join our expanding team within a newly built prestigious development in central London. The successful candidate (SIA DS/SG & SIA CCTV licensed) will be responsible for maintaining the day-to-day security requirements, maintaining a corporate image and high standards of professionalism. This is a full-time role, working 4 on 4 off days and nights shift (07.00 - 19.00hrs/1900-0700hrs). We offer a competitive rate of pay and you will be entitled to 19.6 days holiday per annum. We offer a competitive rate of pay of £14.87 per hour.
Key Responsibilities
To monitor the CCTV, fire, and security systems, ensuring that all security processes are adhered to
Supervise and oversee the shift team and provide full support to the Site Security Manager
Ensure all staff on the shift are fully trained with all site procedures/relevant systems
Ensure shift handovers are reviewed and completed to a high standard by all staff
Ensure your team are fully aware and conversant with the day's activities
To ensure that all incidents are managed and responded to
Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day
Ability to work using your own initiative and manage team members where required
Ensuring that the Estate remains safe and secure at all times
Ensure building/access pass requests are actioned promptly
Ensure that all incidents are reported and responded to correctly
Be seen as a visible customer focused professional greeting and engaging with visitors
Provide a consistent professional service at all times
Communicate visitor/client arrivals to the relevant person promptly
Key and asset Management via MyTag. Previous working experience with MyTag, or similar, would-be beneficial
Maintain a high security awareness at all times
Undertake patrols and inspections in accordance with management instructions when required
Proficient use of relevant communications equipment will require candidate to have good communication skills
Ensuring all H&S policies are adhered to
Ensure all tasks and assignments are carried out to a high standard
Must have a full understanding of the cross functions covered by each division- i.e., front of house, loading bay, control room incident management and response
Ensuring that no un-authorised persons are permitted in prohibited areas
Issue visitor passes using agreed processes and procedures
Ensure thorough incident reports are completed and these are submitted within the agreed timeframe
Work alongside other service providers to achieve shared client goals through a 'one-team approach'
Strategic planning of the security function
Ensure compliance with SLA requirements, minimizing risks to all associates in the client's business
Responsible for rota creation, ensuring extra cover requests are booked and full manning levels maintained
Must have an awareness of electronic solutions such as CCTV & access control, key holding, post room and general business support.
Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures
Ensure all staff uniforms are of a high standard with a clean-cut presentation at all times
Essential Candidate Specification:
Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player
Smart and confident.
Previous experience in a Supervisor/Management role
Have an ability to deliver succinct and clear verbal and written reports where necessary
Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
Excellent interpersonal skills and the ability to interact with people at all levels
Immaculate presentation
Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
Maintain and practice a high degree of confidentiality at all times
Computer literate and good communication skills, both written and verbal
Able to be vetted back 5 years or since leaving compulsory education
Provide support to the wider when required
Current SIA SG or DS license
CCTV Licence
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