Head of Productivity Tools & Scaling (Ref: 6828) - #1761992

This position is based at 102 PETTY FRANCE (MOJ) LONDON, SW1H 9AJ

Job Summary

Please refer to the job description

Job Description

Who we are

We’re an interdisciplinary team of experts focused on solving critical challenges across our justice system. Our team draw their expertise from government, academia and the private sector.

The Justice AI Unit exists to make AI a core part of the justice system.

We do this by giving everyone safe access to the most powerful AI tools, building AI products to tackle specific problems, and setting out clear guidance on AI ethics and safety. We’re also empowering staff through training and upskilling, helping people across the justice system feel confident using these new technologies.

Most importantly, we’re encouraging a culture that embraces new ways of working.

The Role

As Head of Productivity Tools & Scaling, you'll help staff across the Ministry of Justice use AI tools safely and confidently. You'll set up elegant ways for people to learn about AI, test new ideas, and make sure that what works gets shared across the organisation. You'll also help us measure the impact AI is having – to our people, to the public, and to our services. You'll manage a small team to help with training, communications, and measuring the impact of new products. Working closely with senior leaders, you'll make sure AI becomes a useful, trusted part of how we work every day.

• Leading the creation of resources and engagement that enable the MoJ workforce to test and adopt AI in a scalable and secure environment. For example, identifying and promoting high value use cases that can help a large population of users across MoJ save time.
• Ensure AI training resources are accessible, relevant, and aligned with the needs of our people, supporting confident and responsible AI use across all levels.
• Enable our staff to understand and use clear guidance and governance to scale and adopt AI solutions responsibly, ensuring alignment with the AI usage policy and best practice.
• Promote best practices and share impactful use cases to inspire adoption and encourage innovative AI applications throughout the department.
• Develop a value framework to help the Justice AI Unit prioritise new AI work, balancing innovation with operational priorities, and informed by continuous evaluation of pilots and outcomes.
• Manage a team of 2–3 direct reports, providing leadership across the unit.
• Community Enablement: Responsible for creating engaging content to grow and energise the AI community and build a strong online network of AI champions across the department.
• Measurement and Impact Evaluation: Responsible analysing the data captured through surveys, AI usage and direct user engagement, and presenting trends and analysis in clear, actionable formats that support - and where necessary, challenge existing narratives.
• Engage senior stakeholders to drive delivery of the AI strategy, ensuring alignment with the MoJ’s wider transformation agenda.
  
  

Who You Are

This role requires:

• Proven experience leading digital transformation and change management initiatives, ideally within the public sector or justice system.
• Strong strategic thinking and problem-solving skills, with the ability to structure AI adoption across a complex organisation.
• Confidence in defining role-based AI usage - ensuring structured, scalable, and consistent AI adoption across different teams and functions.
• Excellent stakeholder engagement and communication skills, ensuring buy-in from leaders and frontline staff alike.
• Ability to translate AI technologies into practical use cases, balancing innovation with compliance and ethical considerations.
• Expertise in navigating complex government structures, ensuring alignment between AI adoption, strategic priorities, and governance requirements.
• Preferred: Evidence of delivering impactful AI projects in service transformation or public sector reform.
  
  

This Role Requires

• Proven experience leading digital transformation and change management initiatives, ideally within the public sector or justice system.
• Strong strategic thinking and problem-solving skills, with the ability to structure AI adoption across a complex organisation.
• Confidence in defining role-based AI usage - ensuring structured, scalable, and consistent AI adoption across different teams and functions.
• Excellent stakeholder engagement and communication skills, ensuring buy-in from leaders and frontline staff alike.
• Ability to translate AI technologies into practical use cases, balancing innovation with compliance and ethical considerations.
• Expertise in navigating complex government structures, ensuring alignment between AI adoption, strategic priorities, and governance requirements.
• Preferred: Evidence of delivering impactful AI projects in service transformation or public sector reform.
  
  

Person specification

Please Refer To The Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Working Together
• Managing a Quality Service
  
  

Alongside your salary of £73,115, Ministry of Justice contributes £21,181 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance
  
  

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : SSCL Recruitment Enquiries Team
• Email : [email protected]
• Telephone : 0345 241 5359
  
  

Recruitment team

• Email : [email protected]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/6828?entityId=6828