Business Coordinator, EXTEND - #1762857

JOB DETAILS

JOB BAND: C

CONTRACT TYPE: Permanent, Part-time (0.4 EFT)

DEPARTMENT: Chief Customer Officer Group

LOCATION: London Broadcasting House

PROPOSED SALARY RANGE: £45,000 - £60,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. This role is part-time 0.4 EFT (2 days per week in the office). In addition to the salary this role will also be eligible for a London weighting allowance pro rata.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

BBC EXTEND

This role is advertised as part of our BBC Extend programme for disabled people. To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either the definition of disability in the Equality Act (2010), or the definition of disability in the Disability Discrimination Act (1995) if applying in Northern Ireland. You’re broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long-term negative or adverse effect on your ability to do normal daily activities. This definition includes both apparent and non-apparent conditions and impairments, and medical conditions such as Cancer, HIV or Multiple Sclerosis.

We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our Extend programme, please contact [email protected].

The BBC are fully committed to providing workplace adjustments to help eliminate barriers in the workface that disabled people face. To do this, we have our own dedicated BBC Access and Disability Service that provides assessments and support throughout employment with us. If you are successful in applying for this role and require workplace adjustments, we will work with you to get your adjustments in place.

If you’d like more information on BBC Extend, please visit the BBC Extend webpage. (EXTEND code: EX2324).

PURPOSE OF THE ROLE

Be part of a dynamic and collaborative team that plays a vital role in supporting the BBC’s Chief Customer Officer Group (CCOG). Our Operations team is at the heart of business governance, compliance, and project delivery — ensuring the smooth running of key functions across Brand & Marketing, Media, BBC Creative, Audiences, and the Licence Fee Unit. This is a fantastic opportunity to contribute to meaningful work in a fast-paced, high-impact environment.

WHY JOIN THE TEAM

The CCOG Operations team enable the smooth running of a multiple-disciplined division, equipping teams with the operational tools and workspaces they need to do their best work, and providing key transactional and contractual processing support. We also support our teams with understanding and engagement with relevant BBC policies and risk management processes to ensure active compliance. The Operations Team lives and breathes the BBC Values.

Your Key Responsibilities And Impact

As a Business Coordinator, your role will include a variety of responsibilities across finance, project support, technology coordination, and administration:

• Manage SAP financial processes (e.g., POs, SOs, Talent, Copyright, and Freelancer bookings), maintain accurate records, resolve discrepancies, and handle finance-related queries.
• Coordinate team tasks, respond to operational queries, and represent the team in finance user groups.
• Provide project and strategic support through admin, analytics, reporting, and information gathering.
• Oversee IT coordination, including user access, asset tracking, and intranet content management (SharePoint/iPages).
• Ensure policy compliance, facilitate internal communication, and build strong stakeholder relationships to support service delivery.
  
  

Other Regular Activity For The Role Holder Would Be

• Collecting boxes and other items and moving them around the building.
• Collecting and handing out kit.
• Helping people on laptops and other tech with issues.
• Organising and managing cupboard storage space.
• Working with cables and Monitors
• Facilities management – looking at issues with desks and other things of that nature before bringing in FM teams.
  
  

Essential Criteria

YOUR SKILLS AND EXPERIENCE

We’re Looking For Someone Who Brings

• Strong IT skills, including experience with MS Office, Dropbox, Smartsheet, SharePoint, and iPages. These skills will have been gained in a large professional organisation.
• Proven excellent planning, prioritisation, and organisational abilities.
• Proven clear and confident communication skills, both written and verbal.
• Proven ability to thrive in a fast-paced environment and meet tight deadlines.
• A collaborative mindset and experience working effectively in teams.
• Initiative and independence in problem-solving with minimal supervision.
• High attention to detail and experience handling complex and confidential information.
  
  

If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.

This role is currently advertised as internal only. Freelancers are eligible to apply if they have been on a Worker Contract (more info here) continuously for 6 months. If less than 6 months (or they have had a break of 3 weeks or more between engagements), they must seek Divisional HR approval to apply.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

For any general queries, please contact: [email protected]

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.