Product Manager - #1779934

About Us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

Introducing Product at Trainline

Are you passionate about product-led growth and want to take a central role in leading the #1 travel App across the UK & Europe? If so, then this could be the perfect job for you!

Trainline believe in providing a friction free end-to-end travel experience from searching for a journey, taking the train, to enjoying the stay at the destination. We are a fast-growing consumer business that operates all across Europe – with widespread usage in the UK, France, Italy and Spain. With millions of weekly active customers, we are the no.1 travel app among train travelers across Europe.

We are now looking for a Product Manager on our Search & Buy experience on the App, ensuring we optimise and enhance our booking flow to drive conversion and customer satisfaction. This role will lead a squad of Engineers, partnering closely with UX, Data, Machine Learning, and other Product teams to refine and innovate our eCommerce journey.

This is a fantastic opportunity for someone looking to take on significant challenges in a fast-paced environment and play a key role in driving growth. If you are passionate about the opportunities presented by user experience innovation and experimentation in an eCommerce environment, and are looking for an opportunity to work with seasoned leaders in an ambitious, market-leading tech organization, then this role is for you!

In this role as the Product Manager for Travel at Trainline, you will...

• Take ownership for a series of steps in our core Search & Buy experience on our App, driving improvements to the meet customer needs, improve booking flow performance and ensure an intuitive, frictionless journey for customers.
• Be responsible for both the strategy and the day-to-day execution of the roadmap, working cross-functionally with Design, Data, Engineering, Brand, and other Product teams to achieve our goals.
• Lead a squad of Engineers focused on delivering best-in-class experiences to the App booking flow.
• Collaborate closely with Experimentation, UX, and Data Science teams to define, implement, and analyse A/B tests that drive conversion rate optimisation and customer satisfaction.
• Partner with teams across Trainline’s UK and international markets (France, Italy, Spain) to ensure that our App experience meets the needs of a diverse customer base.
• Balance competing priorities by leveraging data, business insights, and strong product instincts to determine where to make bets.
• Work closely with Brand and Commercial teams to ensure that our App experience aligns with broader company initiatives and is positioned for success in the market.
• Set and track KPIs/OKRs for the relevant steps of the Search & Buy experience, continuously optimising for performance and business impact.
• Live the Trainline values and behaviours, fostering a collaborative and high-performing Product and Engineering culture.
  
  

We'd love to hear from you if you have...

• A track record of driving conversion rate optimisation and improving App booking flows through data-driven insights and A/B testing.
• Proven experience in a Product Management role in a fast-paced eCommerce, Marketplace, Travel, or Technology environment where you’ve had to make critical decisions that impact customers at scale.
• Strong instincts and product leadership skills - knowing when to push forward, when to pivot, and how to focus on the highest-impact opportunities.
• Experience working with cross-functional teams, including UX, Data Science, and Engineering, to create a seamless and engaging App experience.
• A passion for customer experience, with strong user empathy and a relentless focus on improving the App journey.
• Analytical thinking and decision-making skills, with the ability to leverage quantitative and qualitative insights to drive product success.
• Hands-on experience working with Agile frameworks, writing user stories, setting sprint goals, and defining acceptance criteria.
  
  

More Information

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

Our Values Represent The Things That Matter Most To Us And What We Live And Breathe Everyday, In Everything We Do

• Think Big - We're building the future of rail
• Own It - We focus on every customer, partner and journey
• Travel Together - We're one team
• Do Good - We make a positive impact
  
  

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!