Senior Product Manager - #1800540

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Product Manager, Shipping/Logistics

eBay is a global commerce leader that allows you to shape how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a meaningful impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping individuals and businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you!

About The Team

We are passionate about connecting buyers and sellers around the world and creating opportunities through commerce and technology. Our responsibilities include all aspects of logistics, to empower sellers through innovative shipping tools. You’ll be joining a team with a global remit to make shipping easy and fun for all our sellers - from individuals trying to declutter their home, to larger businesses handling several 1,000s of packages per day.

About The Role

eBay is looking for a Product Manager to shape and execute our shipping tools product vision - including shipping labels API(s). You will own the end-to-end product lifecycle—from strategy and roadmap to launch and iteration. You will ensure our APIs are secure, reliable, easy to use, and meet the needs of our customers, internal consumers and shipping partners. You will take pride in helping ebay businesses grow and in ebay operational teams be more efficient. Ideally you will have previously developed global product strategies for business customers and partners that enable and drive innovation and that have launched with significant results solving problems at scale. You will work closely with our regional business leaders, product and domain leads to identify and build core capabilities, while considering local market conditions critical to a long-term success.

Key Responsibilities

• Define and implement product strategy and roadmap for Shipping tools and APIs backed up by customer needs and data; drive a scalable and flexible API architecture that supports global shipping use cases and local market needs.
• Define success metrics, KPIs, and track performance. Liaise with internal operations, 3rd party vendors, business customers to identify opportunities, business problems and assess their impact.
• Collaborate with developers and technical writers to drive onboarding and provide support.
• Write clear product requirements, user stories, and API specifications. As the Product Owner, provide clear product vision to your scrum team and co-lead the Agile scrum team with engineering counterpart to execute on roadmap with clear milestones
• Clearly set the product/backlog prioritisation with a balance of near-term deliverables and longer-term investment in technology platforms
• Effectively communicate strategies & trade-offs up to senior leaders and down to development team
  
  
  

Job Requirements

• Hands-on experience with agile development process
• Experience managing public APIs from ideation through launch and lifecycle. Ability to co-create and review API documentation and understand end consumer needs and pain points
• Expertise and/or passion in technologies and products required to bring shipping and logistics solutions to market, at scale and globally
• Capable of translating technical requirements into business use cases and vice versa.
• Design, collect, analyse and benchmark product data to make decisions and business cases
• Manage and optimise business processes to free up developers
• Asks the right questions to formulate product perspective and present requirements
• Balances technical and business acumen; able to communicate what is possible and what will have the biggest impact on business
• Builds positive relationships internally and externally; an active listener and clear communicator
  
  
  

Basic Qualifications

• 7+ years of product management experience, including ownership of public-facing APIs.
• Proven success in product development for e-commerce, logistics, or platform ecosystems.
• Strong understanding of APIs, authentication, developer onboarding, and versioning.
• Experience with backend product platform development, ability to translate a feature requirement into a backend platform capability.
• Familiarity with agile development, API lifecycle, and backlog management.
  
  
  

Preferred Qualifications

• Experience with SQL, Tableau, or experimentation platforms.
• Background in shipping platforms, SaaS logistics tools, or marketplace logistics.
  
  
  

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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