Strategic Account Manager - #1801453

monday.com


Date: 22 hours ago
City: London
Contract type: Contractor
Work schedule: Full day
monday.com
Description

We're looking for a Strategic Account Manager to join our expanding enterprise sales team! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers.

The Consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.

About The Role

  • Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer
  • Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
  • Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
  • Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
  • Consult with customers on their internal processes and challenge leaders to drive change across their organization
  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
  • Partner with others at monday.com to ensure successful account management and surface customer inputs back

Requirements

  • 5+ years of enterprise SaaS sales experience
  • 4+ years of account management experience working with large, enterprise-level accounts (150-500K ACV) and carrying an annual quota of 1MM+
  • Own the full sales cycle, from identifying expansion opportunities, to building the relationships with key stakeholders to negotiation and contracting
  • Strong customer-facing and presentation skills with ability to establish credibility with executives
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy

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