Language Manager, Quality Programs - #1801661

As Language Manager, Quality Programs, you will drive language quality for our localization efforts in markets for which we do not have internal language managers to manage the quality delivered by our localization vendors. This is a full-time position based in EMEA. As we work closely with team members in remote offices and regional stakeholders, you will be expected to work flexible hours, including evenings, to ensure effective communication and collaboration with global teams across timezones.

Language Manager, Quality Programs Responsibilities:

• Work cross-functionally to drive high quality in our localization efforts for markets for which we do not have internal language managers to manage the quality delivered by our localization vendors
• Scale quality management processes, drive and oversee change management accordingly when rolling out new processes or implementing changes to existing ones
• Collect feedback from internal and external stakeholders and share with external vendors, and improve these processes
• Support continuous training programs for new and existing localization vendors
• Help maintain and update educational materials for localization vendors
• Educate internal stakeholders on best practices for internationalization
• Support operational needs for vendor quality monitoring and escalations
• This role involves regular collaboration with global teams. You will work closely with US stakeholders, which will require working evening hours several days a week to accommodate US timezones
  
  

Minimum Qualifications:

• BA or equivalent (in a relevant field such as translation, linguistics, intercultural communication etc.)
• 3+ years of experience in the localization industry as a quality program manager, language manager, or in a similar role focused on localization quality management
• Familiarity with CAT, TMS and CMS tools
• Experience working with localization vendors
• Cross-functional collaboration experience
  
  

Preferred Qualifications:

• Native or near-native fluency in a language other than English
• Experience with practical application of AI to localization workflows
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.