Museum Host (with Sales Incentive) - #1801668

IN ART WE TRUST

Moco isn’t like any other museum. We started in Amsterdam, expanded to Barcelona, and after receiving +5 million visitors are now shaking things up in London. Our goal? To make art, fun, bold, and for everyone. At Moco, we showcase work by icons like Basquiat, Warhol, Kusama and street legends like Banksy, whose art challenges power and speaks to the people.

We celebrate the voices that are not always found in traditional museums, from the streets to the digital world and beyond. Our spaces are filled with immersive art, powerful messages and a playful spirit. We believe in breaking the rules, thinking differently, and making art that connects with real life. Our team is made up of curious, passionate people who love creativity, community, and doing things with heart. You don’t need to be an art expert, just open-minded, energetic, and ready to be part of something exciting.

THIS IS YOU

As a Museum Host, you are the face of Moco: welcoming visitors, sharing information, and creating a fun and inspiring visitor experience. You are also responsible for selling museum tickets, recommending extra services like our audio tour, and ensuring excellent guest flow. This role suits someone who is super friendly, upbeat, proactive, and energized by both people and culture.

Key Responsibilities

• Sell tickets and promote additional services such as the audio-tour
• Earn commission based on ticket sales performance
• Warmly welcome guests, proactively greet and engage with visitors
• Answer questions about exhibitions, museum amenities, and local tips
• Ensure smooth customer flow at entry points and throughout the museum
• Maintain security and care of the artworks by guiding proper visitor behavior
• Help keep the museum clean, tidy, and inviting at all times
• Assist with the opening and closing of the museum
• Support special events and group visits
• Carry out ad-hoc duties as directed by the Duty Manager or Commercial Operations Manager
  
  

Requirements

• Fluent in English; other languages are a strong advantage
• Friendly, approachable, and energized by human interaction
• Previous customer service or hospitality experience is essential
• Reliable, punctual, and able to work weekends and evenings (the museum is open daily)
• A team player with strong communication skills
• Curious, creative, and takes initiative
• Enthusiasm for modern and contemporary art is a plus
• Must be eligible to work in the UK
  
  

What Moco Offers

Beneath our brand’s surface, Moco Museum is a united, vibrant and art loving family. We believe that every member of our team brings in their own valuable ideas, experience and skills, building upon our core values: inclusivity, positivity and involvement. Together, we believe that all our aspirations can be achieved. Whether it is celebrating successes or facing challenges, we approach them as a team, always aiming to give our best and maintain a commitment to continuous learning. Through our Friday drinks and multiple fun, team-building activities, Moco Museum continues to create a cooperative environment.

In Addition, We Provide The Following Benefits

• Commission on ticket sales
• Joining an international, young, inspiring and enthusiastic team
• Work in a spectacular setting, in London's West End, embracing a rich cultural diversity;
• Opportunity to develop yourself and to execute your ideas;
• Exclusive discounts on gift shop items and free admission to enjoy our art with your loved ones;
• A fun social calendar of internal team events
  
  

About Us

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona, and now, steps away from Marble Arch in the heart of London - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars.

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.