PMO Support Officer - #1802258

Money and Pensions Service


Date: 9 hours ago
City: London
Contract type: Full time
Work schedule: Full day
Money and Pensions Service
London

Job Summary

PMO Support Officer

c.£35,000 per annum

London – Caxton House

Fixed Term – 18 months

Hybrid Working

Start Your Career on a Nationally Significant Programme

Are you a recent graduate or early-career professional eager to develop your skills in project and programme management? Do you want to contribute to a high-impact government initiative that’s shaping the future of pensions in the UK?

Join the Pensions Dashboards Programme (PDP) as a PMO Support Officer and play a key role in delivering a major digital transformation. This is a unique opportunity to learn from experienced professionals, grow your project delivery skills, and make a real difference to millions of people.

Job Description

Role Overview

Key Responsibilities:

As a PMO Support Officer, you’ll be part of a small, friendly, and high-performing team that keeps the programme running smoothly. You’ll gain hands-on experience in:

  • Planning & Scheduling: Help maintain project plans using tools like Microsoft Project and Gantt Pro.
  • Risk & Issue Management: Help track and manage risks and issues using Corestream, our corporate risk tool.
  • Governance & Reporting: Assist with programme reporting cycles and help coordinate key meetings and workshops.
  • Change Control: Manage the pipeline of change requests and ensure processes are followed.
  • Information Management: Keep our central library of documents organised and up to date.
  • Continuous Improvement: Contribute ideas to improve how we work and support the adoption of best practices.

Key Responsibilities:

  • Planning & Scheduling: Help maintain project plans using tools like Microsoft Project and Gantt Pro.
  • Risk & Issue Management: Help track and manage risks and issues using Corestream, our corporate risk tool.
  • Governance & Reporting: Assist with programme reporting cycles and help coordinate key meetings and workshops.
  • Change Control: Manage the pipeline of change requests and ensure processes are followed.
  • Information Management: Keep our central library of documents organised and up to date.
  • Continuous Improvement: Contribute ideas to improve how we work and support the adoption of best practices.

Person specification

You will need to demonstrate the following skills and experience.

To excel in this role, you will need to demonstrate:

  • Eager to learn and grow in a project delivery environment.
  • Organised and detail-oriented, with good administrative skills.
  • Comfortable with Microsoft Office and open to learning new tools.
  • A team player who can also take initiative and work independently.
  • A clear communicator who enjoys building relationships and working with others.
  • Interested in how large-scale public sector programmes operate — especially those that intersect with finance and pensions.
  • About Us

At The Heart Of The Money And Pensions Service Are Our Values – Caring, Connecting, And Transforming, Which Are The Foundation Of Our Success. They Permeate Every Area Of Our Work And Define All Our Business Relationships And The Way We Work With Each Other. We’re Not Only Looking For The Best People To Come And Work For Us, But We Need People Who Align Themselves With Our Values:

  • Caring We care about our colleagues and the people whose lives we are here to transform.
  • Connecting We will transform lives through our ability to make positive connections.
  • Transforming We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”

Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What We Offer

  • Generous Annual Leave – 30 days plus Bank Holidays
  • Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
  • Interest-free loan for season tickets for buses and trains
  • Cycle to work Scheme
  • Subsidised eye tests & flu jabs
  • Life assurance scheme
  • Give as you earn scheme
  • Employee assistance programme (EAP)
  • PAM Assist and PAM Life scheme (Wellbeing)
  • Enhanced family and sick pay
  • Paid volunteering (2 days a year)
  • Recognition Scheme
  • Discounts portal to numerous retailers

Flexible Working

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our Caxton House office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Selection process details

What To Expect From The Recruitment Process

Our selection process is designed to be straightforward and supportive:

Step 1: Submit Your Application

Opens: 9th July , Deadline: 23rd July

To apply, please submit your most recent CV along with a short personal statement (approximately 250 words) outlining how you meet the requirements of this role.

Step 2: Initial Telephone Interview

Between: 11th July – 25th July

If Your Application Is Shortlisted, You’ll Be Invited To a 15–20-minute Telephone Interview With a Member Of Our Recruitment Team. This Is a Chance To:

  • Discuss your motivations and previous experience
  • Learn more about the role and the programme
  • Ask any questions you may have
  • Understand the next steps in the process

Step 3: Hiring Manager CV Review

Following the telephone interview, your CV will be reviewed by the hiring manager to assess your suitability for the role and team.

Step 4: Final Stage Interview

Dates: Week Commencing 4th August (subject to change)

If successful, you’ll be invited to a face-to-face interview at our Caxton House office in Westminster, London. This is your opportunity to meet the team, demonstrate your potential, and get a feel for the working environment.

Application Process

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: [email protected]. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference: MaPS00884

Close Date: Wednesday 23rd July.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

Recruitment team

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