French or Portuguese Customer Service (Temp) - Sport - #2081233

Multilingual Customer Service Temps (English + French or Portuguese)
World Cup Project | Temporary Contract | London

Want to be part of one of the biggest sporting events in the world?

We're recruiting multilingual Customer Service Temps to support a major client during the World Cup, helping fans and guests with ticketing and event-related queries.

If you're fluent in English plus French or Portuguese, thrive in a fast-moving environment, and enjoy helping people solve problems, we'd love to hear from you.

• Supporting customers with ticketing and guest management queries
• Assisting fans and stakeholders via email, phone and digital channels
• Resolving booking, access and event-related questions
• Providing an exceptional customer experience during a high-profile global sporting event
• Escalating complex cases where needed

• Fluent English plus French or Portuguese (spoken and written)
• Previous experience in customer service, contact centres, hospitality, events or ticketing
• Strong communication and problem-solving skills
• Comfortable working in a fast-paced, high-volume environment
• Confident using customer systems and managing multiple queries

Be part of a global sporting event
Use your language skills every day
Support fans during a once-in-a-generation experience
Gain experience with a leading sports and entertainment environment

Contract: Temporary / seasonal
Start Date: Beginning of June
Duration: 5 weeks roughly
Location: London

If you're interested, please send your CV along with a short note outlining why you would be suited to the role to

Please note:

• You must be immediately available
• Fluency in English plus French or Portuguese is essential

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.