Senior Pensions Admin - #2084128

Senior Pensions Administrator
Location - Fully Remote
Type - FTC 15 months

Our Company Pensions Solutions is currently looking to recruit a Senior Pensions Administrator to join our team. You'll become an integral part of our team where your expertise will shine as you support and guide a team of administrators in processing monthly movements and buy-in payrolls, all in perfect harmony with scheme calendars and benefit specifications. If you have pensions administration experience with knowledge of DB pension schemes and the ability to coach and mentor others, then this opportunity could be for you!

Job Description:

What you'll be doing:

• Supporting a team in operational service delivery in accordance with business policies and procedures, client contracts, legislation, scheme rules, and relevant regulatory requirements.
• Understanding client requirements and making every effort to ensure key performance indicators and quality standards are met.
• Mentoring and identifying training needs to ensure staff achieve their full potential, fostering a positive coaching and development environment.
• Working towards overall goals of the team in line with procedural and Service Level requirements.
• Providing optimum levels of customer service to clients in terms of quality, cost and time.
• Regularly reviewing the effectiveness and efficiency of existing systems and controls and making suggestions to continually enhance service delivery.
• Adhering to Quality Management Systems and complying with regulations and policies from our company and relevant regulatory bodies.
• Supporting and assisting the management team where required in all aspects of service delivery and business support, including ad hoc projects, auditing, management information reporting, and meeting preparation.
• Maintaining up-to-date knowledge of processes, procedures, products, pension scheme rules, and regulatory requirements.
• Building, maintaining, and enhancing stakeholder and client relationships to support effective service delivery.
• Supporting the Pensions Team Manager with workload coordination, operational activities, business MI, and ensuring casework is completed in line with service level agreements and scheme requirements.

What we're looking for:

• Pension administration experience with knowledge and experience of DB pension schemes.
• Experience supporting management in allocating work to the wider team.
• Experience coaching, training and mentoring others, leveraging your expertise to guide and develop colleagues to enhance their skills and proficiency.
• Excellent numeracy and data inputting skills.
• Excellent accuracy, attention to detail and quality management skills.
• Strong understanding of operational service delivery, customer service standards, and service level agreements.
• Ability to build and maintain effective stakeholder and client relationships.
• Ability to work within regulatory frameworks, procedures, and pension scheme rules while ensuring high levels of quality and compliance.
• Experience/understanding of pension buy-in administration (desirable).

About our company

Our company is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

What's in it for you?

• A competitive basic salary
• Working from home, with the optional use of Company offices
• Opportunity to progress your career
• 23 days' holiday (rising to 27 days with length of service) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Employee Assistance Programme resources to help manage stress and anxiety, offer direct access to counselling and practical advice on personal or work matters
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel & technology
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more
• Local Hero Awards and whiteboard nominations - Reward & recognise colleague achievements

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.