Senior CRM Manager - 12 month FTC - #2085104

Senior CRM Manager (12-Month FTC)
London (Hybrid)
Up to £65,000 + benefits

We're looking for an experienced Senior CRM Manager to join a fast-growing international organisation on a 12-month maternity cover contract.

This is a great opportunity for a commercially minded, data-driven CRM professional to lead customer lifecycle campaigns across multiple markets and channels.

You'll own and optimise CRM strategy across acquisition, onboarding, engagement, retention and reactivation, delivering personalised multi-channel campaigns across email, SMS, app and direct mail.

Working closely with marketing, digital and regional stakeholders, you'll use data and automation to improve customer engagement and conversion performance.

• Lead end-to-end CRM campaign planning and delivery

• Manage customer lifecycle and retention strategies

• Drive segmentation, targeting and personalisation

• Analyse campaign and customer journey performance

• Deliver actionable reporting and insights

• Collaborate with cross-functional international teams

• Support CRM innovation and automation initiatives

• Manage campaign calendars and CRM priorities

• Strong CRM and lifecycle marketing experience

• Experience running multi-channel campaigns

• Hands-on CRM platform experience (Dynamics or similar)

• Excellent analytical and stakeholder management skills

• Comfortable working in a fast-paced, global environment

Immediate / June start preferred. Find out more and apply via the link below.