Technology Delivery Manager - #2087693

We have a new opportunity for a Technology Deliver Manager to join our fantastic Technology team.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Technology team, the Technology Delivery Manager will play a critical role in the successful delivery of technology projects and workstreams, responsible for leading and delivering a broad range of technology initiatives from complex projects to smaller enhancements.

Reporting to our Head of Technology Demand and Delivery, key responsibilities will include:

• Lead and manage the full lifecycle of technology change aligned with the Solution Delivery Lifecycle (SDLC)
• Utilise a blend of agile and traditional methodologies to improve the quality, speed and customer satisfaction of technology change whilst ensuring appropriate governance structure and controls are in place
• Build and maintain strong relationships with key stakeholders including business sponsors, project team members, technical teams and vendors
• Possess a strong understanding of technology concepts and trends relevant to RBL and the Not-for-Profit sector
• Co-ordinate and contribute to Change Impact Assessments to ensure change needs are fully understood
• Adopt and champion the standards, frameworks, templates, tools and methodologies defined by the Head of Technology Demand and Delivery

As a recognised subject matter expert, the Technology Delivery Manager will bring strong project delivery expertise, highly effective stakeholder management, and the ability to communicate confidently and transparently with both technical and non-technical audiences, ensuring that technology change is well-planned, well-governed and successful.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Employee benefits include –

• 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
• Enhanced paid maternity, paternity and adoption leave
• Generous pension contributions, with Employer contributions ranging from 6% to 10%
• Range of flexible working options may be available, depending on your role
• Employee Assistance Programme providing confidential counselling, financial and legal advice
• Range of courses delivered by learning specialists to support your development goals and objectives
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.