Patient Coordinator - DBS! - #2088383

Job Title: Patient Coordinator - DBS!

Salary: £13.50-£14 per hour
Location: City of London
Type: Temporary - Ongoing
Hours: Monday-Friday, 8:30am-5:30pm

Are you immediately available and experienced within a medical or healthcare setting? We are seeking a professional and compassionate Patient Coordinator to join a busy and well-established clinic in the heart of the City. This is a fantastic opportunity for someone who thrives in a fast-paced environment and takes pride in delivering outstanding patient care and service.

Benefits
* Ongoing temporary opportunity within a reputable private medical setting
* Central City of London location with excellent transport links
* Supportive and professional team environment
* Office Angels Boost Benefits - including wellbeing support, discounts and vouchers

Job Duties
* Acting as the first point of contact for patients, providing a warm and professional reception service
* Managing a high volume of incoming calls, triaging enquiries efficiently and directing patients appropriately
* Booking, rescheduling, and cancelling appointments using internal systems
* Supporting clinicians with clinic coordination and ensuring appointment schedules run smoothly
* Maintaining accurate and confidential patient records in line with GDPR guidelines
* Handling patient queries with empathy, professionalism, and attention to detail

Requirements
* Previous experience as a Medical Receptionist, Patient Coordinator, or within a healthcare setting
* Strong telephone manner with proven experience triaging calls
* Excellent communication skills, both written and verbal
* Highly organised with the ability to multitask in a busy environment
* Confident using booking systems and Microsoft Office
* Professional, calm, and patient-focused approach

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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