Product Manager, Subscriptions and Offers - #2097741

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Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turnbig ideasinto the products, content and services millions of people love. And we do it all right here at Sky.?

Role overview

The Manager of Product Managementis responsible forleading the product management team in developing and executing a comprehensive product strategy that meets customer needs, drives revenue growth, and achieves organisationalobjectives. The Manager willbe responsible formanaging the entire product life cycle from strategic planning to tactical activities. This includes gathering and prioritising product requirements, defining the product vision, working closely with engineering teams to ensure successful execution of projects, and delivering high-quality products on time. The Manager will alsobe responsible fordriving innovation through research and development initiatives as well as staying abreast of industry trends toidentifyopportunities for new products or services.

What?you’ll?do

• Lead subscription & offer strategy— Develop and own the product strategy for subscription services and promotional offers within the commerce back-end, ensuring alignment with broader business goals, user needs, market dynamics, and emerging technologies.

• Define data-driven requirements— Use qualitative and quantitative insights to define requirements thatmeet industry best practices and deliver robust subscriptionand offer capabilities.

• Champion user-centric design— Advocate for customer-first experiences, ensuring subscription and offer journeys meet the expectations of both users and the business.

• Collaborate across functions— Work closely with business, product, engineering, research, and external partners; balance diverse inputs; and build a trusted network of cross-functional collaborators.

• Execute and optimise the roadmap— Deliver a roadmap of high-impact subscription and offer functionality, continuously optimise existing features based on feedback, performance metrics, and partner capabilities.

• Communicate vision and insights— Present strategy, KPIs, insights, and work progress to stakeholders at all levels, clearly articulating the value and direction of subscription and offer initiatives.

• Champion scalable best practices— Promote and evangelise best practices, contributing to the planning and development of scalable, extensible tools and resources that support subscription and offer operations.

• Enable operational excellence— Maintain product documentation and create training programmes that empower operations teams to manage in-market subscriptions and offers effectively.

What?you’ll?bring

• Develops a comprehensive product strategy that aligns with company goals andobjectives; create road maps outlining short-term plans as well as long-term strategies.

• Leads cross-functional teams in designing, developing, testing, launching new products/services; manage all aspects of the process including market research and analysis, competitive intelligence gathering and analysis.

• Analyses customer feedback/data toidentifyareas where improvements can be made; develop actionable insights based on data analysis.

• Monitors performance metrics (e.g., sales figures) to assess success of existing products/services; make recommendations on how to improve them if needed.

• Establishes pricing models that maximise profits whileremainingcompetitive in the marketplace.

• Collaborates with marketing team members to ensure effective promotion and positioning of products/services across channels.

• Staysup-to-datewith industry trends and developments;identifyopportunities for new products or services.

Essential?criteria: