Data Analyst - #2097796

Data Analyst

London (Hybrid) - Near Cambridge Heath / Bethnal Green
£40,000 - £45,000

This fast-growing, award-winning consumer health startup is on a mission to improve the lives of people through innovative solutions. What began as a simple idea has rapidly scaled into an international success, with products now used across the UK, US and Canada.

With a strong focus on purpose-driven innovation, the business combines science, empathy, and creativity to deliver meaningful impact. Data sits at the heart of decision-making, and the team is passionate about using insights to drive both commercial growth and positive social outcomes.

Key Responsibilities

• Build and analyse cohort models to track behaviour over time
• Develop LTV frameworks and identify high-value customer segments

• Track acquisition channels including referrals, word-of-mouth and paid media
• Analyse subscriber growth and purchase behaviour

• Monitor website performance (sessions, conversion rates, drop-off)
• Support A/B testing and interpret results

• Connect and manage data across e-commerce, CRM, marketing and survey tools
• Build and maintain dashboards highlighting key business metrics

• Analyse repeat purchase behaviour and campaign performance
• Provide actionable insights to improve retention and engagement

• Design surveys and analyse customer sentiment (NPS, CSAT)
• Translate qualitative and quantitative feedback into business actions

About You

• Previous experience in a data analyst role (e-commerce/DTC preferred)
• Strong SQL skills and confident working with complex datasets
• Experience with BI tools (e.g. Looker, GA4, Metabase or similar)
• Experience in cohort analysis, retention or LTV modelling
• Strong communication skills - able to turn data into clear insights
• Comfortable working independently in a fast-moving, small team

Nice to have:

• Python or R
• Experience with Shopify or e-commerce data stacks
• Familiarity with dbt, Segment or similar tools

Benefits

• Competitive salary (£40-45k)
• 25 days holiday (pro-rata) plus bank holidays
• Hybrid working
• Core hours: 9:00 AM - 5:30 PM, Monday to Friday
• Monthly wellbeing budget to support your health
• Relaxed and friendly office environment

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