Billing Analyst - #2110370

About the Company
A fast-growing technology and managed services provider specialising in cyber security, IT and communications solutions. The business is known for its strong client relationships, high service standards and continued investment in growth.

About the Role
An opportunity has arisen for an experienced Billing Analyst to join a collaborative finance team in a fast-paced, high-growth environment.

You'll take ownership of the end-to-end billing process, ensuring invoices are accurate, supplier costs are validated and customer queries are resolved efficiently. The role works closely with Finance, Operations and Customer-facing teams.

Key Responsibilities

• Manage the monthly billing cycle using a billing platform
• Prepare, review and issue customer invoices
• Maintain pricing structures, tariffs and account data
• Analyse usage, contracts and pricing to ensure billing accuracy
• Review and reconcile supplier invoices, resolving discrepancies
• Liaise with suppliers to recover overcharges/credits
• Handle billing queries, disputes and account amendments
• Produce statements, process credit notes and maintain records
• Update CRM systems with billing activity and client communication
• Reconcile billing data and produce regular reporting
• Support process improvements across billing and finance

About You

• Strong experience in billing, invoicing and reconciliation
• Experience with CRM, billing systems and accounting software (e.g. Zoho, Zoey, Xero or similar)
• Highly analytical with strong attention to detail
• Confident handling large data sets and resolving discrepancies
• Strong communication skills with a customer-focused approach
• Organised, proactive and comfortable working in a fast-paced environment
• Experience within technology, telecoms, MSP or similar sectors is beneficial

Additional Requirements

• Strong Excel and Microsoft Office skills
• Ability to work both independently and collaboratively
• Relevant finance or business-related qualification (desirable)

The Opportunity
Join a growing and ambitious business offering a collaborative culture, exposure across multiple teams and the chance to play a key role in improving billing processes and financial accuracy.

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