Visiting & Tenancy Sustainment Officer - #2110447

Visiting & Tenancy Sustainment Officer needed in North London Paying £20.08 per hr ref 000B 343C / 1

Full time hours on a temporary basis

Key Responsibilities

• Conduct home visits to tenants and residents to assess tenancy sustainment needs and identify support requirements.
• Provide advice and practical assistance to help residents maintain their tenancy and live independently.
• Identify early warning signs of tenancy failure and implement appropriate intervention plans.
• Support tenants experiencing financial difficulties, rent arrears, welfare issues, health concerns or other vulnerabilities.
• Carry out welfare and wellbeing visits, safeguarding checks and risk assessments where required.
• Work closely with housing management teams to reduce tenancy breaches and prevent evictions.
• Signpost and refer residents to appropriate support agencies, including health, social care, welfare, employment and community services.
• Develop personalised support plans and monitor progress against agreed outcomes.
• Maintain accurate case records and ensure all documentation is completed in line with policies and data protection requirements.
• Work in partnership with internal departments, local authorities, support providers and voluntary organisations.
• Support vulnerable residents to access benefits, budgeting advice and other forms of assistance.
• Assist with tenancy sign-ups and provide advice on tenant rights and responsibilities.
• Promote successful tenancy management and positive neighbourhood outcomes.

If you are interested in the role, please email your CV to quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared