community manager - #2110967

Contract Opportunity: Conversational AI / Product Manager / Community Manager

Location: London 2 days per week in the office

Rate: Up to £500-550 per day

Contract: 6–12 months

IR35: Outside IR35

I’m currently working with an exciting company looking for a product and community-focused professional to support the growth and development of a live customer-facing Conversational AI product.

The product is already live within a mobile app, supporting customers through a Conversational AI helpdesk function. You’ll play a key role in helping bring the product to a wider community, understanding user needs and feedback, driving adoption and identifying opportunities to improve the product and overall customer experience.

We’re open to candidates from a range of backgrounds, including:

• Product Management / Product Operations/ Community Management / Community Growth

• Previous experience working with Conversational AI, chatbots, AI assistants or similar AI technology

• Experience working with customer-facing digital products /applications, or relevant B2B internal tools used for helpdesk or customer support functions

• Strong understanding of user feedback, product improvement and the customer experience

• Experience helping drive product adoption, engagement or Community growth

• Experience working with or supporting AI products in a live environment

• Comfortable working cross-functionally with Product, AI, customer and community-focused teams

If you have experience working with Conversational AI and are interested in a hands-on contract focused on growing an AI Product, do apply.