Weekend Assistant - Balham - #2111164

Trusted for generations, we have been specialising in residential lettings across London and the South of England for over 150 years. Our success is built on the expertise of our people—highly professional, detail-focused and thoroughly trained, with deep knowledge of their local property markets. With a strong reputation both nationally and internationally, over half of our business comes from referrals and recommendations—a testament to the service we deliver and the relationships we build.

About the Role

The role of Weekend Assistant will include:

• Act as the first point of contact, delivering outstanding front-line customer service
• Welcome and assist clients and visitors to the branch
• Handle enquiries both face-to-face and over the phone
• Support the team with lettings processes, including negotiation assistance
• Maintain high standards of presentation and customer care at all times
• Provide general administrative support as required

Qualifications & Experience

• Proficient in Microsoft Office (Word, Excel, Outlook)
• An excellent communicator with strong interpersonal skills
• Highly customer-focused, with a proactive approach
• Organised and administratively strong
• A collaborative team player
• Detail-oriented with a high level of accuracy
• Professional, reliable and well-presented