Resales and Staircasing Manager - #2116213

Resales and Staircasing Manager

Temporary 3 months initially with potential to be extended

Competitive Rates

Hybrid - 3 days a week in the office in Central London

Manage resales, staircasing and ad hoc disposals of empty properties, leading the team, and ensuring provision of a high quality, customer focused service to our clients homeowners and prospective homeowners. You will manage a team of aroun 3-4 Officers.

As the successful candidate you will be responsible for the below:

• Lead the Resales and Staircasing Team to deliver a high quality, customer focused resales service to existing homeowners and prospective homeowners.
• Ensure all enquiries and transactions are efficiently managed within agreed SLAs.
• Develop and maintain excellent working relationships with external and internal stakeholders, ensuring compliance with all legal, regulatory, financial and policy requirements.
• Develop and maintain expert knowledge of all relevant processes relating to staircasing, resales, legislative and regulatory changes impacting the team and Guinness, recommending process/procedural changes as necessary.
• Lead on a portfolio of cases, as well as providing support to the team on more complex transactions.
• Lead the team in the proactive management of a portfolio of void property disposals including arranging advertisement and marketing of the properties through to legal completion.

I am looking for someone that has been a manager of a team that is responsible for resales and staircasing. Please click 'apply now' or contact me for more information

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