Digital Content Executive (Architecture and Analytics) - #2123128

At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.

We're looking for a Digital Content Executive (Architecture and Analytics) to join our team in London on a permanent basis. This role offers a salary of £ 35,000 and a hybrid working pattern of 2 days in the office and 3 days from home each week.

What you will be doing;

• Support the development of ICAEW's website information architecture through the collection and analysis of web usage data.
• Create and maintain website content audits to support effective content management and improvements.
• Implement information architecture and content changes through ICAEW's content management system (Sitecore).
• Analyse user feedback, website metrics and testing results to identify opportunities to improve online user journeys.
• Work collaboratively with Content & Distribution and Technology teams to improve the structure, usability and performance of digital content.
• Manage the upload of video and audio content, analyse its usage, and support analysis of the impact of LLMs on web content.

What you will need;

Experience

• Experience working with content management systems (CMS), ideally including Sitecore.
• Experience of web analytics and using data and metrics to assess digital content performance.
• Good working knowledge of Excel and an understanding of taxonomies and information architecture.
• Experience with audio and video web formats and user testing methods.
• Experience managing and building effective relationships with internal stakeholders.
• Excellent written and verbal communication skills, with strong planning and organisational skills and the ability to prioritise multiple tasks.

What you can expect from us;

• A strong pension contribution from us of 9%
• Private medical cover with AXA (where eligible), alongside a healthcare cash plan
• Life assurance at 4x your salary
• 24 - 27 days' holiday depending on length of service, plus Christmas closure and the option to buy or sell extra days
• Hybrid working to help you find the right balance
• Everyday savings through gym discounts, travel loans, and retail perks
• Enhanced family leave, including up to 6 months on full pay
• Ongoing wellbeing support, including access to CABA
• A paid day each year to volunteer for a cause that matters to you

It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below.

Additional Information

We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.