Pre-sales Specialist - #2125358

New opportunity as a Pre-sales Specialist within an international ICT service provider.

The role is to establish the company in the UK and European domestic markets through services with competitive advantages to achieve stable and continuous growth, to carry out a variety of technical pre-sales (including design and quote) and co-ordination tasks, to meet or exceed customer requirements and to promote the success of services in line with the company's overall strategies, while reflecting customer needs. Also complete tasks which are assigned by the Managers and are part of a project or maintenance contract work, in a professional and timely manner to ensure customer satisfaction.

Job description:

Requirements Definition and Design:

• Define requirements, create designs and proposals.
• Provide technical support to their customers.

Project Planning and Progress Tracking:

• Outline project plans, update progress of execution, including recovery plans
• Conduct revenue and profit analysis.

Technology Trends and Product Development:

• Identify technology trends, Create new products.

Sales and Pre-sales Management:

• Drive and manage technology evaluation stage.
• Coordinate with suppliers for product cost and quotations.
• Expand sales and pre-sales efforts.
• Plan and handle presentations to customers, third parties, and suppliers.
• Attend meetings with relevant parties.

Project Leadership and Coordination:

• Organize and lead project staff.
• Notify line manager of issues, customer complaints, and new business opportunities.
• Travel to various offices as required.

Documentation and Training:

• Create project documentation.
• Provide skills transfer and training to engineers.
• Assist technical team in delivering Enterprise IT solutions.

Solution Evaluation and Deployment:

• Evaluate and ensure best-fit solutions.
• Support end-to-end deployment of services and complex solutions.
• Support investigations and redesign of installed network devices.

Vendor Management and Ad hoc Support:

• Maintain 3rd party vendor certificates and partnerships including his/her own certificates.
• Handle ad hoc requests from line manager and senior management.

Requirements:

Proposal / Documentation Skills and Technical Proficiency / Knowledge:

• Knowledge in network and security products such as Cisco, Palo Alto, Fortinet, Zscaler, CrowdStrike, CATO and other equivalent vendors/service providers.
• Knowledge of new technologies of Enterprise IT solutions such as SD-WAN, SASE, EDR/MDR and IoT.
• Maintenance and installation experience of network & server infrastructure.
• Familiarity with Windows Servers/PCs, VDI, VM and good understanding of IaaS/PaaS/SaaS platforms like AWS and Azure.
• Ability and Proficiency to create high standard technical documentation, including high & low level Design Docs.

Certifications and Experience:

• Valid CCNP or AWS Speciality or equivalent certification with hands-on experience.
• Proven customer service experience across all customer levels.
• Experience in designing, troubleshooting, and evaluating solutions

Flexibility, Language, Self Management and Teamwork:

• Flexible approach to work hours and strong time management and multitasking skills.
• Fluent in English (reading/writing/speaking/listening).
• Strong sense of responsibility, work ethics, and reliable attendance.
• Ability to work within a team and to delegate tasks within the team.
• Promotion and following of company rules and procedures

Conditions:

• Salary: Up to £50,000 per annum
• Competitive benefits (such as Travel expense) are available
• Location: London

For more information, please feel free to contact us now.

*** Access Appointments Consultancy Ltd is a recruitment agency based in London.

Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs.

Also we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation such as passport/visas when required.

Thank you for your time and cooperation***