Fabric Sales Coordinator - Graduate Opportunity - #2128558

We are recruiting for a Sales Support Assistant on behalf of a thriving textiles and fabric business. The company has been trading for over 40 years and supply fabrics and textiles to the professional interior design industry. The textiles are produced using the finest materials and the business has become a go-to destination with the leading interior designers.

The business has rapidly grown and they are now in need of an experienced Customer Service Coordinator to join the existing friendly and dynamic team. The candidate will preferably come from the interiors industry, ideally a fabric company although this is not essential. Alternatively this role could suit a recent graduate who possesses some experience in an office environment.

This role requires someone who is highly organised and who is looking to play an integral and important part in assisting the business to grow. There is lots of potential for this role to expand into other areas of the business as they continue to develop and therefore the position suits someone with ambition.

The duties will include:

Building and maintaining relationships with clients to keep them informed of order progress and delivery

Supporting the sales team with product queries, providing quotations, passing on leads and details of new client enquiries

Liaise with the warehouse to monitor stock and conduct stock take

Resolve after sales queries in a timely fashion and escalate if required

Develop sales leads

Support the sales team with marketing activity including trade fairs and social media outputs (attendance to trade fairs may often be required)

Support the manager with administrative tasks as required

Candidates will need previous experience in a similar role, be IT literate and a confident user of Microsoft Office. Along with this is the requirement to be able to work under pressure with an excellent attention to detail. Full training is provided on an ongoing basis.

The role is offered on a Monday to Friday basis. Hours are 9am – 5.30pm Monday to Thursday and 9am - 5pm on a Friday. Based in Chelsea.