Production Print Planner - #2146938

About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes' World's Best Employers 2025.

At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People transform when they Love What They Do

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing

• To oversee the full lifecycle of print jobs, including artwork submission, proofing, production and final delivery, monitoring progress to ensure deadlines, quality standards and budgets are achieved.
• Act as the primary point of contact for client outsourced print requirements, building strong relationships with local and senior level stakeholders, to ensure high levels of customer satisfaction.
• Responsible working with clients to determine optimal and practical production print solutions, including cost, quality and deadlines, aligned with industry standards to provide solutions for clients to consider and select to meet their print requirements.
• Responsible for ensuring all eligible work is channeled through the internal print room where appropriate, preparing and validating jobs, confirming specifications, quantities and finishing requirements to ensure all work meets agreed standards before release to production.
• Work with internal productions teams to route work across equipment and locations, creating and managing detailed production schedules, to support the prioritisation of work to meet service levels and deadlines.
• Manage the tendering process for jobs that cannot be completed internally, to ensure competitive pricing outcomes, evaluating supplier quotations and present recommendations to clients. To maintain effective supplier engagement to support delivery needs.

You will ideally have

• Strong knowledge of print production processes and industry standards
• Proven experience in supplier management and procurement
• Excellent project management and organisational skills
• Ability to interpret and build technical print specifications
• Excellent customer service skills
• Strong communication and stakeholder management skills
• Commercial awareness with the ability to balance quality, cost, and timelines
• Knowledge of all Microsoft Office applications, Print/Design applications & MIS systems
• Financial acumen to ensure achievement of agreed targets
• Confident presenter with the ability to deliver presentations to both internal and external customers and the senior management team.
• Conflict resolution skills, excellent analytical skills.
• Awareness of Process Improvement and Change Management methodologies

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In return for your commitment, you can expect

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

Love to Connect

You become part of a global community built on openness, inclusion and genuine collaboration.
Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.

Love to Grow

Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.

Love to Give Back

Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.

Love to Succeed

Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.

We are an equal opportunities employer

We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do? Apply now and help us shape what comes next.