Reception & Facilities Assistant - #2147722

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Reed Talent Solutions are working in partnership with Fujitsu on the search for a Facilities Assistant at one of their London sites.

Why Choose Fujitsu?

Fujitsu are a global leader in information and communications technology (ICT), offering innovative solutions across computing, networking, AI, data security, and emerging technologies.

We are currently seeking a Facilities Assistant to join the team on a 12-month maternity cover contract. This role sits at the heart of the site and is ideal for someone with strong hospitality experience, excellent organisational skills, and a passion for delivering outstanding customer service.

Based on the main reception, you will act as a welcoming first point of contact for visitors, clients, contractors and building residents, while supporting the smooth day-to-day operation of facilities, meetings and hospitality services on site.

What You Need to Know

• Hourly Rate- £14.80 PAYE, paid weekly one week in arrears
• Location: London NW1
• Start date: ASAP

Key Responsibilities

• Provide a professional Meet & Greet reception service, creating a positive first impression of Fujitsu for visitors, clients and contractors
• Coordinate hospitality and catering services on site
• Support meetings by managing meeting room bookings, setting up rooms, and ensuring rooms are cleaned, prepared and ready for use
• Act as a central point of contact for building residents, delivering a high level of customer service via face-to-face, telephone and email
• Assist with access control for contractors and visitors, including Catering, Cleaning & Waste Management, M&E and Fabric Maintenance, Vending and general visitors
• Support the efficient operation of the Mailroom and Goods In/Out functions, including courier requests
• Conduct routine Housekeeping and Health & Safety inspections, arranging resolutions or escalating as required
• Support the Facilities Manager, acting as the main on-site point of contact during their absence and escalating issues as needed

Skills & Experience Required

• Strong background in hospitality, hotel, front desk or reception environments
• Excellent organisation and planning skills with the ability to prioritise workloads
• Confident and professional communicator, able to liaise effectively with contractors and stakeholders
• High attention to detail with a proactive approach to problem-solving
• Strong time management skills
• Good working knowledge of Microsoft Office applications
• Customer-focused mindset with a natural ability to provide a welcoming and professional service

Where to Apply

Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, Teams interview with Fujitsu, and pre-employment vetting via Reed ahead of your start date.