Operations Data Governance Lead - SMBC - #2159002

Who we are

United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Role Summary

The OperationsData Governance Lead role will be instrumental in the delivery of appropriate Data Governance surrounding our Operations reporting and business processes. SMBC has a 3-year plan to bring our KDU Reports and Business Services, which are high priority, and regulatory reports under Data Governance. The ideal candidate will have a working knowledge of the many facets of Data Governance pertaining to data cataloguing, data quality, data analytics, and data visualisation in addition to an awareness of Banking business functions.

The role will require working with stakeholders across all functions to ensure fit-for-purpose data, as we look to leverage best practice across the industry. As the concepts of Data Governance are new embedded to the organisation, the role also requires an ability to educate and convince stakeholders at all levels on the essential nature of this role.

The candidate must be willing to challenge the status quo in an empathic manner, while helping the wider team to have an ethos of openness and transparency that will help us nurture real business innovation.

Business Area

The EMEA Data Office sits within the Operations, Planning and Data Department, covering all EMEA entities (including Securities and Banking subsidiaries) and all datasets. This team is responsible for defining and implementing the EMEA Data Strategy and building out its data management capabilities.

As part of this work, the EMEA Data Office has established a framework which encompasses cultural, behavioural, procedural, and system transformation to deliver the new strategy. This initially focuses on good governance by improved Data Architecture, Data Management and Data Quality, but as we evolve, will focus more on how we can use Data to drive new ways of working and improved business outcomes.

We have been formed to really drive data-led transformation through the bank, and it is a great opportunity to join us at the very start of this exciting journey.

The EMEA Data Office has grown quickly to have over one hundred members (permanent employees, contractors, and consultants) in less than 4 years and is expected to grow further over the next 2-3 years.

Accountabilities and Responsibilities

• Engaging with Operations and Bank-wide stakeholders to implement the SMBC Data Governance Framework across prioritised Reports and Business Services.
• Lead a team of 2 Analysts as the ensure the implementation of Data Governance across prioritised Reports and Business Services.
• Solid knowledge and expertise in the use of data governance, data quality, metadata, profiling, analysis, and data management tools.
• Support the implementation of the data governance strategy and policy
• Drives the data definition, governance and lineage aspects 'end to end' for each Use Case assigned
• Responsible for monitoring changes to business data requirements and ensuring that change and release management activities are executed for the data domains
• Contributes to the firm's objective of meeting industry regulatory expectations with respect to the data governance program as well as establishing processes that generate accurate, complete, timely and reliable data
• Work with teams across the Division on the development and implementation of data standards and adoption requirements for EMEA Data
• Collaborates with business, compliance, technology, and other groups to ensure that data related business requirements are clearly defined and communicated as part of initiative prioritisation and planning
• Support the investigation of Data Quality Issues, development of remediation plans and recommendations to fix at source

Ability to establish consistent contact with all teams to provide updates, stay on track and report risks and issues timely with proven ability to quickly earn the trust of sponsors and key stakeholders

Knowledge, Skills and Experience

Essential:

• Working knowledge and understanding of data governance, data quality, metadata, profiling, analysis, and data management tools.
• Analytically minded with experience in problem solving and being able to communicate workable solutions
• Understanding of data governance practices.
• Ability to think in an enterprise-wide manner, rather than a siloed or business unit focused fashion
• Analytically minded with the enthusiasm to problem solve and be able to implement and deliver solutions.
• Confident stakeholder engagement skills to communicate and achieve buy-in from stakeholders across EMEA
• An understanding of Physical, Logical, and Business data Models
• Proficient in Microsoft Word, Excel, Visio, PowerPoint and MS Project.
• Proven ability to be a team player, while retaining the ability to work independently with little supervision.
• Confident manner and strong presentation skills
• Ability to work independently and see challenges through to resolution
• Relevant industry experience, preferably in a quantitative discipline
• Exposure to Collibra and other data governance tools

Desirable:

• Knowledge of Financial Services and its component Business Services
• Knowledge of Data Quality practices and Controls implementation
• Knowledge of emerging trends and issues within the Data Management landscape
• Experience working in regulated frameworks, ideally financial services
• Experience with SharePoint

Competencies

Customer Focus

Driving Change

Driving Results

Embraces Diversity

Enterprise Leadership

Judgement and Decision Making

Risk Management

Strategic and Visionary

Trust and Integrity

What we offer

For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best