D365 CE Project Operations Lead - UK (Remote) - c£70K + Bonus - #2162531

D365 CE Project Operations Lead - UK (Remote) - c£70K + Bonus

A leading UK organisation is looking to appoint an experienced D365 CE Project Operations Lead to take ownership of its newly implemented Dynamics 365 CE environment.

This is a great opportunity for a D365 CE professional with strong functional experience across Project Operations, Field Service and Sales to play a key role in the ongoing development and support of the D365 estate.

You'll work closely with the wider Dynamics team, business stakeholders and external support partners to translate requirements into effective solutions and support future migrations and deployments across the organisation.

The role will combine hands-on D365 functional expertise with requirements gathering, workshops, solution design, testing, training and continuous improvement.

Key Responsibilities

• Build, extend and support Dynamics 365 CE applications, including system and data integrations
• Provide functional expertise across D365 Project Operations, Field Service and Sales
• Gather and translate business requirements into functional and technical D365 solutions
• Lead workshops, challenge requirements and manage stakeholder expectations
• Identify and resolve application, system and end-user issues
• Deliver system enhancements, implementations and business change requests
• Work with internal teams and external support partners on solution design and delivery
• Support future D365 migrations and deployments
• Coordinate system integration, regression and solution testing

Skills & Experience

• 5+ years' experience in a D365 CE Functional role
• Strong experience across Dynamics 365 CE
• Experience deploying D365 Project Operations and Field Service alongside Dual-write to D365 F&O
• Strong understanding of D365 applications including Sales, Project Operations, Field Service, Customer Service and F&O
• Good understanding of Microsoft Power Apps
• Experience gathering requirements and producing User Stories, FDDs and business process maps
• Strong workshop facilitation and stakeholder management skills
• Ability to translate business requirements into effective D365 capabilities