Product Governance and Conduct Analyst - #2163143

Harrison Holgate


Date: 2 weeks ago
City: London
Salary: £50,000 - £60,000 / year
Contract type: Full time
Harrison Holgate
Product & Conduct Risk Analyst

An exciting opportunity for a Product & Conduct Risk Analyst to join a leading insurance business, reporting directly to the Operations Director.
This is a broad, hands-on role focused on developing and enhancing the Product Oversight and Governance Framework, working closely with Underwriting, Delegated Authorities, Compliance, Claims and Risk.
The business is looking for a proactive doer who can take ownership, implement processes and drive meaningful improvements across product governance and conduct risk.

Key Responsibilities

* Develop and enhance the Product Oversight and Governance Framework.
* Coordinate Product Oversight Group meetings and maintain governance documentation.
* Undertake Product Conduct Risk and Fair Value Assessments.
* Identify and monitor product and conduct risks, driving remedial actions.
* Analyse product MI and customer outcomes to identify areas for improvement.
* Support regulatory reporting and ensure adherence to relevant regulatory requirements.

About You

* Experience in Product Governance, Conduct Risk or Compliance within the insurance market.
* Good understanding of Consumer Duty, FCA regulations and PROD requirements.
* Strong analytical skills and experience working with management information.
* Confident stakeholder manager, able to work across multiple business functions.
* A hands-on, solutions-focused approach with the ability to implement frameworks and drive change.

Lloyd's market experience would be beneficial, particularly around customer outcomes and regulatory reporting, but is not essential.

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