Senior Data Analytics (Customer Analytics) - #2164084
Harnham - Data & Analytics Recruitment
Date: 2 weeks ago
City: London
Salary:
£400
-
£401
/ day
Contract type: Full time
London | Inside IR35This is an excellent opportunity to join a well-established consumer-focused organisation during a period of transformation. You'll play a key role in delivering business-critical reporting and customer analytics, helping stakeholders make informed decisions while supporting a busy analytics function as the permanent team is rebuilt.The CompanyThey are a customer-focused organisation operating across multiple channels and locations, with a strong emphasis on data-driven decision making. Their analytics team supports a wide range of stakeholders by providing insight into customer behaviour, performance metrics and operational reporting. As a contractor, you will have the opportunity to make an immediate impact by ensuring the delivery of accurate, actionable analysis.The Role and Deliverables
- Deliver regular reporting, KPI tracking and customer analytics across multiple business channels and locations.
- Work closely with analysts and stakeholders to understand reporting requirements and business needs.
- Produce insights using SQL and Excel to support decision making across the organisation.
- Support executive reporting through the delivery of accurate and timely performance analysis.
- Investigate data anomalies, identify root causes and ensure reporting quality and integrity.
- Highlight opportunities for deeper analysis and additional business insight where appropriate.
- Strong SQL skills with the ability to extract, manipulate and analyse data effectively.
- Advanced Excel experience for reporting, analysis and data validation.
- Strong experience producing reporting and analytics for business stakeholders.
- Proven ability to investigate data issues and maintain a high level of accuracy and attention to detail.
- Comfortable working with large, complex or imperfect datasets.
- Ability to translate data into clear, meaningful business insights.
- Strong analytical mindset with a curious and proactive approach to problem solving.
- Comfortable working in a fast-paced environment where priorities can change.
- Experience with Python and Snowflake is beneficial.
- Experience within retail, customer-facing industries, or customer analytics environments is advantageous.
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