Remote Full time Education Manager - #2165876
MEDIC PATHS PTE LTD
Remote Education Manager (Full Time)
Location: Fully Remote
Working Days: 5–6 days per week
Working Hours: 9am – 5pm / 9am–6pm UKT
Salary: GBP 2,500 – 3,000 per month + Performance Incentives + Uncapped Commission
About Medic Paths Education
Medic Paths Education is a fast-growing international education company founded by practising UK-licensed medical doctors. We support ambitious students pursuing Medicine, Dentistry and Veterinary Medicine at leading universities worldwide, including Oxford, Cambridge, Imperial College London, UCL, NUS, NTU, HKU and CUHK.
We are looking for responsible, organised and people-oriented Education Managers to guide students and families throughout their university application journey.
About the Role
As an Education Manager, you will be a key point of contact for students and parents, ensuring they feel supported, informed and accountable throughout their journey. You will manage student progress, coordinate with tutors and internal teams, and proactively resolve issues to deliver an exceptional student experience.
This role is ideal for someone who enjoys building relationships, communicating with people and taking ownership in a fast-paced, fully remote environment.
Key Responsibilities
Student & Parent Relationship Management
- Onboard students through engaging Zoom sessions and establish strong relationships with families.
- Provide timely guidance, updates and support through calls, Telegram, email and other channels.
- Handle enquiries and concerns with professionalism, patience and empathy.
Student Progress & Application Management
- Monitor students’ portfolio development, application progress, milestones and deadlines.
- Conduct regular check-ins and follow up proactively on outstanding tasks.
- Keep students organised and accountable, identifying concerns early and escalating issues when necessary.
Team Coordination & Administration
- Coordinate with tutors and internal teams to ensure students receive appropriate resources and opportunities.
- Maintain accurate student records, CRM updates and progress reports.
- Track follow-up actions and ensure important information is documented clearly.
Student Experience & Improvement
- Take ownership of student-related issues and work towards practical solutions.
- Identify opportunities to improve student satisfaction, internal workflows and support processes.
- Contribute to a collaborative, student-centred team culture.
What We’re Looking For
- Excellent spoken and written English, with confident communication skills.
- Friendly, approachable and comfortable interacting with students and parents.
- Strong organisation, attention to detail and follow-through.
- Able to manage multiple students, deadlines and competing priorities.
- Proactive, responsible and capable of working independently without constant supervision.
- Comfortable with Zoom, Telegram, Microsoft Office, CRM systems and digital tools.
- Typing speed of at least 65 WPM with good accuracy.
- Stable internet connection and a quiet, professional home workspace.
- Comfortable working remotely with an international team across time zones.
Experience in education, student services, customer success, admissions or relationship management is an advantage.
What We Offer
- 100% Remote Work: Work from home with an international team.
- Competitive Earnings: Attractive base salary, performance incentives and uncapped commission.
- Meaningful Impact: Help ambitious students work towards their academic and career goals.
- Career Growth: Develop expertise in student management, education and customer success, with opportunities to take on greater responsibility.
- International Exposure: Collaborate with experienced professionals across different backgrounds and locations.
Working Schedule
This is a full-time remote position requiring 5–6 working days per week, with scheduled hours of 9am – 5pm or 9 am – 6pm UKT. Candidates must be comfortable maintaining consistent availability during their agreed schedule.
Apply Now
If you are an excellent communicator who enjoys helping people, thrives on organisation and takes pride in delivering outstanding student experiences, we would love to hear from you.
Submit your CV and a cover letter explaining your interest in joining Medic Paths Education.
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