IT Manager - Mac Environment (Part time) - #2166648

Robert Half Technology are working with a growing, venture-backed technology business to recruit an IT Manager - Mac Environment (Part time) on a contract basis for a minimum 6-month contract. Hybrid working - London based.

Role

• Take ownership of the existing IT function, ensuring smooth day-to-day operations and a structured handover.

• Manage the macOS device estate using Microsoft Intune, including configuration, patching, application deployment and compliance.

• Administer Apple Business Manager and VPP, supporting automated enrolment and zero-touch provisioning.

• Manage Microsoft 365 and Entra ID, including SSO, MFA, Conditional Access, licensing and access controls.

• Oversee joiner, mover and leaver processes, including user access and device allocation.

• Manage IT support through Zendesk, including ticket triage, SLAs, escalations and user onboarding/offboarding.

• Maintain IT documentation, runbooks, asset registers and software inventories.

• Support security compliance activities, audit evidence and customer security reviews.

• Identify opportunities to improve efficiency through automation and AI-driven solutions.

Profile

• Experience managing an internal IT function, ideally within a start-up, scale-up or growing business.

• Strong hands-on experience with macOS, Microsoft Intune and endpoint management.

• Familiarity with Apple Business Manager, VPP and zero-touch provisioning.

• Strong knowledge of Microsoft 365, Entra ID, SSO, MFA and Conditional Access.

• Experience with IT support, access management, device lifecycles and onboarding/offboarding.

• Understanding of IT security frameworks, compliance and audit requirements, ideally ISO 27001.

• Excellent documentation, troubleshooting and service-delivery skills.

• Proactive and comfortable taking ownership, improving processes and working independently.

• Interest in automation and AI-first ways of working.

Company

• Growing, venture-backed technology business with an international presence.

• Collaborative, fast-paced environment offering the opportunity to take ownership of the IT function.

• London-based, hybrid working.

• 4 days per week, comprising 2 full days and 2 half-days. Tuesday and Thursday are half-days working remotely from home in the mornings. The remaining 2 days are full working days, with 1 full day per week in the London office.

Salary & Benefits

• Minimum 6-month contract.

• Part-time

• Contract rate to be confirmed and dependent upon experience, qualifications or training.

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