Finance Operations & Transformation Lead - #2167670

Finance Operations & Transformation Lead

£90,000 - £100,000 + Bonus & Benefit

London (Hybrid, 3 days in office)

Are you a Finance Operations or Transformation leader who has
redesigned a high-volume finance function, automated the manual
work out of it and reshaped the team around a better operating
model? Aila Recruitment is exclusively supporting one of the UK's
leading residential property management businesses in the search
for a Finance Operations & Transformation Lead on a permanent
basis.

About the Company:

· A large residential business, well established with a
large and growing portfolio

· London HQ with a large head office finance and client
accounting function supporting developments nationwide

· A business committing serious investment to modernising
its finance operations

The Role:

Reporting to the CFO, you'll take senior leadership of Accounts
Payable, Accounts Receivable, Treasury and Credit Control, and
lead a significant transformation programme across all four. This
is a genuine change mandate: review how the function is
structured and run today, design the future operating model, then
deliver it. That means simplifying and automating high-volume
processes, reshaping the organisational structure, releasing
capacity and reducing cost-to-serve, while strengthening controls
and performance along the way.

You'll also act as a senior figure in the finance function and
work closely with the Head of Client Accounting, with a permanent
remit to embed and continuously improve the model once the heavy
lifting is done. It suits a leader who is comfortable making
difficult people decisions, challenging established ways of
working and taking a team with them through change.

Key Responsibilities:

· Lead the design and delivery of a future Finance
Operations operating model across AP, AR, Treasury and Credit
Control, including the future organisational structure

· Review existing processes, systems, controls, workloads
and team structures, identifying where capacity can be released
and cost-to-serve reduced

· Build and deliver a prioritised transformation roadmap,
balancing value, risk, cost and customer impact

· Drive automation and AI across manual, high-volume and
rules-based activity, including bank statement imports,
reconciliations, case allocation and reporting

· Lead a programme to materially reduce unallocated cash,
improving payer identification, cash allocation and ownership of
residual balances

· Transform Credit Control into a data-led collections
operation, with debt segmentation, differentiated arrears
strategies and clear KPIs

· Establish a controlled invoice-to-pay model in AP, with
supplier statement reconciliations, payment-run discipline and
fewer duplicate payments and queries

· Strengthen financial controls, escalation routes and
service standards, introducing daily and weekly performance
reporting

· Lead, develop and hold to account the existing managers
and teams, building a culture of ownership, accountability and
continuous improvement

The Ideal Candidate:

· Significant experience leading finance operations or
finance transformation in a complex, high-volume environment

· A proven track record of people-led transformation,
delivering measurable efficiency and headcount savings, not just
process mapping

· Hands-on experience implementing automation and technology
within finance

· Strong working knowledge of AP, AR, Treasury and Credit
Control, including cash management and debt collection

· A track record of improving financial controls and
operational performance using MI

· Strong people leadership, with the resilience to lead
teams through significant change and the credibility to challenge
established ways of working

· Excellent stakeholder management across Finance,
Technology and senior leadership

· Able to operate at both strategic and operational levels,
with strong analytical and commercial judgement

What they Offer:

· Salary of c.£90,000 - £100,000

· Discretionary Bonus

· Private Medical Insurance

· A senior, high-visibility role with a clear transformation
mandate and direct influence over the future shape of the
function

· Hybrid working, 3 days a week in the Vauxhall office

How to Apply:

We want to hear from you if you're excited about this opportunity
and believe you have what it takes to excel in this role. Apply
now for further information.

About Aila Recruitment:

Aila is a specialist finance recruitment business dedicated to
providing the best jobs to the best people. We operate as an
extended arm of our client's business and a career coach for our
candidates' ongoing development.

Not quite the right role for you? Contact us to discuss other
opportunities and start a partnership with a finance agency that
puts you first.