Billing Clerk - #2168313

Our client, Serjeants’ Inn Chambers, is a modern, award-winning set known for its expertise in high-profile medical, police, professional discipline, regulatory, and criminal law. With a strong reputation for excellence, Chambers’ Members handle complex cases that address important legal, ethical, and social issues. Chambers is now seeking to recruit a Billing Clerk to join the finance team dealing with the billing of Barristers’ professional fees.

With 89 barristers and 26 members of staff, Serjeants’ Inn has seen significant growth over the past decade, expanding their Silks team from 9 to 27 KCs. Chambers is committed to fostering a supportive, inclusive, and dynamic working environment, winning numerous awards for equality, diversity, and inclusion. The staff work effectively on a hybrid basis, blending flexibility with professional collaboration.

The Role

Reporting to and working closely with the Chief Executive Officer, Director of Clerking and Head of Finance as Billing Clerk, you will oversee, implement, and continually improve Chambers’ billing systems. The primary responsibility of this role is to ensure that all professional fees are billed accurately and processed promptly. The successful candidate will work closely with both the Clerking (practice management) and Fees teams to streamline billing procedures, implement best practices for efficiency, and monitor the performance of billing operations.

This role requires strong organisational skills, a keen eye for detail, and the ability to identify areas for process improvement to support Chambers’ financial objectives.

Suitable applicants will combine practical billing experience with financial acumen. They will possess a collaborative team mindset and client care. This is a hands-on role, where the successful candidate will contribute to the ongoing success of Chambers.

Key Responsibilities

• Take a strategic lead in the development and continuous improvement of Chambers’ billing function.
• Regularly reviewing processes, identifying opportunities for greater efficiency and effectiveness.
• Recommending and taking the lead on improvement to Chambers billing systems and procedures.
• Responsible for Chambers Time Recording system and prompt transfer of times to cases.
• Chasing, where necessary relevant persons for billing information.
• Process invoices and fee notes across all practice areas and funding streams at appropriate times.
• To ensure prompt payment of Chambers invoices and fee notes check bills are correctly addressed and meet the client’s requirements i.e. PO numbers, references etc
• Deal with all queries regarding time recording and billing (invoices and fee notes).
• Timely follow-up of billing queries and requests.
• Oversee submission of bills/payments on account applications on CCMS and other platforms
• Review unbilled reports with a view to billing outstanding matters.
• Develop points of contact, building strong relationships with barristers, clients, and teams across Chambers.
• Providing general assistance with other billing and some fee-related tasks and projects when required

The Ideal Candidate

Chambers is seeking a dynamic, highly personable individual with experience in a similar role dealing with professional fee collection; they will have the following traits;

• Keen attention to detail
• A working knowledge of Microsoft Office, particularly Excel and Word
• Excellent communication and interpersonal skills, including good spoken and written English
• Ability to work effectively with colleagues, barristers and clients
• Calm, patient and flexible approach to work in a very busy environment
• Work well under pressure with the ability to multi-task
• Professional attitude and presentation
• Good organisational skills to ensure all financial information is accurate and up-to-date

Personal Attributes:

• A minimum of 3-5 years’ experience in a similar role (including clerking), ideally in another leading Chambers
• A good working knowledge of Microsoft Office, particularly Excel and Word, with confidence in using Excel to manage and analyse information
• Strong communication and negotiation skills
• The ability to handle challenging conversations with tact and professionalism
• Detail-oriented with the ability to think strategically and manage multiple priorities in a fast-paced environment
• A commitment to promoting fairness, equality, and diversity within Chambers
• High levels of professionalism, confidentiality, and discretion

What’s on Offer

• A dynamic and friendly working environment within a respected set of Chambers
• A highly competitive salary and benefits package
• Opportunities for personal and professional development
• A supportive and inclusive team culture, with a strong focus on well-being

How to Apply

Please send your CV clearly setting out your relevant experience and detailing in a personal statement why you are interested in the role to exclusively retained consultants, GRL Legal before the closing date 5pm on Friday 6th November. Interviews with our lead consultants will take place immediately.

Serjeants’ Inn Chambers is an equal opportunities employer and is committed to creating a diverse and inclusive environment. Applications from all sections of the community are encouraged and Chambers is happy to make reasonable adjustments for candidates with disabilities.